Shuko was born in 2013 from the combined vision of Chefs Nick Kim and Jimmy Lau, who met while working together at Masa. Shuko is a modern sushi restaurant that brings together the chefs' ideas and passion in daily omakase and kaiseki menus, veering away from established norms in luxury sushi establishments through its innovative use of ingredients and its hip atmosphere. In its decade of operation, the restaurant has earned numerous accolades including a four-star NY Times review. For more information about Shuko, please visit: shukonyc.com
Who We're Looking For:
Shuko is searching for an experienced General Manager to lead all aspects of front-of-house service and overall management at its Greenwich Village restaurant. The GM role at Shuko requires high-level hospitality standards, business management skills, and team leadership talent. This is a hands-on, culture building position that trains and leads the service team and is deeply involved with running the dining room and cultivating the guest experience from open to close. The successful General Manager will have an excellent understanding of Shuko's style of service and menu offerings, and will work to uphold the restaurant's standards every day.
Responsibilities:
- Oversight of all aspects of front-of-house service and overall operations at Shuko
- Uphold and continually improve service standards and customer experience
- Hire, train, manage and schedule FOH team
- Manage guest relations, reservations and databases
- Lead daily restaurant pre-service and floor team preparations
- Oversight of beverage program and collaborate with sommelier and bartender on menu changes, ordering, and inventory management
- Provide detailed daily managerial and service reports to ownership
- Build team culture through training sessions, service education, and performance reviews
- Implement company disciplinary measures as appropriate to staff circumstances
- Collaborate with ownership on development of catering and buyout opportunities
- Collaborate with HR to ensure HR policies are enforced and employee files are up-to-date
- Develop key performance indicators in collaboration with ownership
- Respond as required to financial performance reports with adjustments to budget, discretionary spending, staffing and reservations
- File weekly payroll in collaboration with accounting and payroll service, and monitor related expenses
- Keep restaurant in state of readiness for DOH inspections
- Collaborate with finance team and ownership on business administration functions (i.e. ordering, invoice approval, vendor payments, cash drops, etc.)
Qualifications:
- 5+ years experience in an equivalent restaurant management role in a fine-dining establishment
- 10+ years experience in front of house service in fine dining establishments
- Highly organized and detail-oriented with the ability to multi-task
- Outstanding management, mentorship, and training abilities
- Able to project manage and problem solve with attention to timeliness and meeting deadlines
- Ability to work well under pressure and be a calm problem-solver in a fast-paced environment
- Ability to stand and work for shifts of 8+ hours
- Available to work holidays and weekends
- Ability to maintain a professional appearance at all times
- Ability to communicate clear and concise verbal and written instructions
- Experience in oversight of administrative responsibilities, HR implementation, payroll filing, and general F&B business management
- Strong grasp of POS and reservation software platforms
- Current NYC DOH Food Handler's certification
Compensation:
This position will have a base annual salary in the range of $100-120K. In addition, this position will be eligible for the following benefits:
- Full subsidy of individual health, dental and vision insurance premium
- Bonus opportunities
- Two weeks of paid time off
- Transit and commuter benefits
- 401k with employer match after 12 months
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