ABOUT COLONIAL DOWNS GROUPColonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie's Gaming Emporium, Rosie's Game Room, Virginia Horseplay, and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.ESSENTIAL DUTIES AND RESPONSIBILITIES
- Establishes property standards, guidelines and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of the property.
- Held accountable, to the highest degree, for the accuracy and thoroughness of property records and reports.
- Responsible for creating and fostering an environment of support and motivation for Team Members.
- Establishes department standards, guidelines, and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
- Reviews and approves adequate plans for the control of planned outputs, budget spending, labor efficiency, material efficiency, customer service, and capital expenditures along with human utilization.
- Develops and presents to VP Gaming Operations matters requiring a decision outside the scope of daily operations.
- Develops and recommends operations policy for the business unit.
- Develops specific short-term and long-term plans and programs, together with supporting budget requests and financial estimates.
- Reviews and approves cost control reports, cost estimates, and manpower and facilities requirements forecast.
- Provides orientation and on-the-job training for direct reports and ensures that the duties, authority, and responsibility for each position are defined and understood.
- Establishes objectives and procedures governing the performance of assigned activities. Issues specific annual objectives to immediate subordinates and reviews objectives of the operations.
- Keeps Team Members informed as to company/departmental plans and progress.
- Ensures compliance within the area of responsibility. Makes recommendations for improving interdepartmental effectiveness of policies and procedures.
- Participates on state and federal legislative and regulatory matters. Maintains strong relationships with regulatory and community organizations, promoting a positive company image and solid working relations.
- Establishes relationships within the community to enhance our role as a business that serves the community.
- Ensures confidentiality of property data and security and maintains compliance with regulations.
- Other duties as assigned.
REQUIRED SKILLS AND ABILITIES
- Experience must include the management of multiple, complex business units.
- Excellent analytical, financial, problem solving, and strategic thinking skills.
- Strong demonstrated management and leadership skills including ability to lead a diverse team.
- Ability to analyze, interpret, and summarize data.
- Excellent marketing acumen and thorough knowledge of gaming operations.
- Willingness and ability to pass suitability requirements of a gaming and /or racing licensing body, including submission of detailed background and financial reviews, if required.
- Must have experience in building and leading teams in a very dynamic environment.
- Detail oriented, professional demeanor, strong organization, and project management skills.
- Strong interpersonal skills, including the ability to interact effectively with senior / executive management.
- Excellent verbal and written communication / presentation skills.
- Strong work ethic and ability to cultivate working relationships throughout the organization.
EDUCATION AND EXPERIENCE
- Bachelor's degree in business administration, hospitality management, or related field preferred, plus to ten (10) to fifteen (15) years' progressive experience in related field, Gaming and hospitality property pre-opening and grand-opening experience is preferred and previous experience as a General Manager is required. Other combinations of education and experience may be considered.
- Must obtain valid racing license, where applicable.
- Required to hold a valid Driver's License with a minimum of three (3) years driving experience; must be able to drive company vehicles; must provide proof of insurance; Motor Vehicle background check required.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
- The Team Member will be required to sit for extended periods of time.
- While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
- The Team Member may be required to lift and/or move up to 25 pounds.
- The noise level in the work environment is usually moderate to loud.
- The Team Member may be exposed to smoke when on the floor of the gaming room.
- The Team Member may be required to work long hours, including nights, weekends, and holidays.
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