Location: Chicago,IL, USA
PAY TRANSPARENCY$60,000 - $65,000 base salary range + bonus potential.The General Manager is the leader of the Potbelly shop! They should bring their good vibes every day to create an environment of belonging and teamwork in order to make Potbelly a fun place for our team members and customers, too.What's In It For You**: Competitive pay with performance-based annual raises!Medical, Dental & Vision InsuranceDomestic Partnership BenefitsPaid Parental LeaveFSA and HSA with Employer ContributionCommuter Benefit ProgramRetirement Savings 401(k) with company matchEmployee Assistance ProgramPaid Time OffDiscount ProgramFlexible Work ScheduleCareer growth opportunities**If hired, you must meet and maintain all eligibility requirements to qualify**What you bring to the table... You want to delight customers with great food and good vibesYou are friendly and customer service orientedYou have strong written and verbal communication skillsYou love working in a fast-paced environmentYou're a team playerYou enjoy problem-solvingYou have open availabilityYou're able to maintain deadlines and prioritize while running an effective shiftYou have strong organizational skills and the ability to multitaskYou can handle the heat of the kitchen - knife skills are a plus!You enjoy higher levels of noise from music, customer and employee trafficYou can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfishYou are able to build and develop strong teams and handle conflict resolutionYou have strong interviewing skillsYou're able to write effective schedules and maintain labor goalsYou have Microsoft Office skillsYou have a strong business acumenYou have the ability to understand and interpret financial reportsMinimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred.You're able to stand/walk for 8-9 hours or as neededYou have the ability/stamina to work a minimum of 45 hours per weekYou're able to lift up to 10 pounds frequently and up to 50 pounds occasionallyIllinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.Job Duties and Functions Train, coach, and develop all shop team members to realize their potentialAssess staff abilities. Create and implement effective development plansInterview, select and hire great people who represent Potbelly ValuesDevelop and maintain Good Vibes culture that fosters strong attraction & retentionEffectively schedule Associates, Certified Trainers and Shift LeadersUpdate communication board with critical shop informationHold regular meetings with key shop staffEffectively delegate tasks to team and ensure a high standard of executionEnsure all security procedures are followedEnsure back-of-the-house procedural standards are metCount drawers and follow proper daily cash handling proceduresEffectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposesControl cost of goods, variances and inventories within the shopCreate a marketing plan. Lead local shop marketing to increase sales. A GM ideally is involved in the community, the school and local business, social and not-for-profit activitiesControl assigned P&L line itemsMust spend 80-90% of time on the shop floor in the Front of the HouseAbility to maintain deadlines and prioritize while running an effective shiftComply with health and safety standards for food, cleanliness and safetyEffectively handle customer complaints/issuesOthers duties as assigned-As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity-Application Deadline: We accept applications for this position on an ongoing basis. There is no specific application deadline, and we encourage all individuals to submit their applications.Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or veteran status.#RMAlready applied? Go to TalentReef to see your application Position Information Company : Potbelly CorporatePosition : General ManagerStatus : Full TimeShift : First (Day), Second (Afternoon), Third (Night)Req # : 10342044Date Posted : November 20, 2024Location : 4709 N. Lincoln Avenue, Chicago,US,IL,60625Job Category : Management#J-18808-Ljbffr