Location: Lancaster,OH, USA
Benefits:Bonus based on performanceCompany partiesCompetitive salaryEmployee discountsFree food & snacksHealth insuranceWe are looking for an experienced and passionate Restaurant General Manager to join our team.As a Restaurant General Manager, your primary responsibility is to the guest, ensuring that every guest has a wonderful experience.To be successful as a restaurant general manager you should have excellent communication skills and a passion for guest service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service.Below is a more exhaustive list of your expected duties.JOB DUTIES:Manage and oversee the entire restaurant operationDeliver exceptional guest servicesEnsuring guest satisfactionPlan new and update existing menusPlan and develop the overall restaurant marketing strategyManage restaurant's tech stack.Respond efficiently to guest questions and complaintsOrganize and supervise shiftsManage and lead staffDevelop hourly and salary staffHire new employeesTerminate employees when necessaryTraining and evaluate staff performanceManage food cost, forecast requirements, and maintain inventoryManage restaurant supplies including smallwaresControl costs and minimize wasteCreate and nurture a positive working environmentImplement innovative strategies to improve productivity, sales, and food quality.JOB REQUIREMENTS:Ideally, 5+ years of experience as a Restaurant General Manager or similar roleIdeally, 5+ years of experience guest service managementExtensive food and wine knowledgeComputer literacyFamiliarity with restaurant management softwareExperience in event planningStrong leadership, motivational and people skillsGood financial management skillsCritical thinker and problem-solving skillsTeam playerGood time-management skillsGreat interpersonal and communication skill sCulinary school diploma or BS degree in Business Administration#J-18808-Ljbffr