Description The General Manager provides leadership and motivation to ensure that all managers and team members are guest-focused, team-focused, and community-connected. The General Manager will exercise knowledge of restaurant operations, manage staff resources, provide counsel, develop and coach managers and improve sales, profits and operating standards. It is also crucial for the General Manager to be able to develop future shift leaders, Assistant Managers, and General Managers. Responsibilities
- Oversee the human resource function in the restaurant ensuring recruitment, selection, orientation, training, scheduling and performance management functions meet or exceed company specified criteria
- Ensure that all company specified training programs are being strictly adhered to including hourly, shift leader and manager training programs.
- Provide performance feedback and recognition to all managers and team members on an ongoing and timely basis
- Involvement in all local store marketing efforts
- Oversee and ensure the daily execution of the Tito's Experience and Core Values.
- Comply with company policies, practices and procedures and communicates all changes to managers and team members
- Establish daily, weekly, monthly and quarterly sales goals/forecasts to meet and exceed budgeted
- expectations
- Understand Profit and Loss Statements (Flash Reports), coach managers on how to attain agreed upon goals and create action plans for opportunity areas.
Requirements: Have 2+ year of restaurant management experience in a quick service or casual dining environment. This role requires the completion of a high school education or equivalent, a valid drivers license to travel between units, a satisfactory background check, the ability to lift 50 pounds regularly and most importantly great customer service skills and outstanding leadership qualities, we want to hear from you! Requirements
- Candidates must be highly motivated, self-directed, and results driven with strong organizational skills, attention to detail and professional written and verbal communication skills
- Basic to intermediate mathematical computations
- Proven track record of successfully managing multiple priorities in a fast paced work environment
- Maintain confidential information, adhere to and enforce company policies, programs, and compliance issues
Company Information It is believed that Tito was born in the small beach village of Todos Santos, on Mexico's Baja peninsula - or maybe it was just outside of Haleiwa, on the North Shore of Oahu. Then again, it might have been the town of Balboa, on the Pacific coast of Panama. Truth is, no one's quite sure where he's from! Whenever he's asked, Tito simply leansback, scratches his chin & replies (in his own language that we call Tito-Speak ), I come from da beach, brah. No matter where I am, I'm always at da beach! Spoken like a true hedonist. It's that love for the hedonistic beach lifestyle & good times that's at the heart & soul of Tito's Burritos & Wings. At Tito's Burritos & Wings, our slogan is, It's all good, & that motto applies to the whole philosophy we built our business on. In other words, we are 100% committed to giving our customers nothing but goodness; the tastiest food, prepared & served in a casual & easy-going manner, always at a good value. We use only the freshest ingredients in everything we prepare, every order is custom-made the way that YOU want it. It might take a few minutes longer, but we'll make sure it's worth the wait. If you're eating here, kick back & enjoy the music or watch our wish I was there TitoVision TV, always tuned to da beach. It is our wish that you enjoy everything that Tito's Burritos & Wings has to offer, & that you leave with an It's all good! feeling. PS: You might see Tito around the shop every once in a while, but sightings are indeed rare. After all, you can't be a true hedonist & a workaholic at the same time!