Location: Beachwood,OH, USA
General Manager ,We're hiring a full-time General Manager at Highland Park Golf Course!At Troon, we believe our Associates are our greatest strength and competitive advantage. Whether you're relatively new to club facility management or are a seasoned leader in the industry, there's an exciting new opportunity for you at Highland Park Golf Course. Engage with guests from all over, providing a first-class experience and dedicated service they will carry with them long after they've left our premises.Ideal candidates have a genuine passion for property management and leadership. As General Manager, you will be responsible for directing and overseeing all aspects of the club and facility, including its activities and relationships between guests, associates, and community. This position has the ultimate responsibility for maximum guest satisfaction and financial performance for properties with revenues over $5 million. Previous supervisory experience is a requirement for the position.Ideal candidates have flexible schedules with availability to work weekends and holidays, as needed. This includes competitive compensation ranging from $85,000 - $95,000.Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience and property management.ResponsibilitiesPrepares and monitors annual budget, revenue goals and expenses as well as generating various weekly, monthly, etc.) business volume forecastsMonitors monthly and other financial reports/statements on a daily, weekly, and monthly basis for the facility and takes effective corrective action when necessaryEstablishes basic personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programsEnsures all Human Resources procedures and policies are followed by management staffDevelops, maintains, and administers a sound organizational plan and initiates improvements as necessaryMaintains membership with the PGA and CMAA and other professional associationsAttends workshops and meetings to keep abreast of current information and developmentsOversees the care and maintenance of all the facility's physical assets and each individual facilityCoordinates marketing programs to promote the facility's services to potential customersEnsures the highest standards for food and beverage service on propertyImplements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and servicesResponsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problemsDirectly manages department members that may include, but is not limited to: Head Professional(s), Golf Course Superintendent(s), Tournament Coordinator, Director, Instruction, etc.Assures that effective orientation and training are given to each new associateDevelops ongoing training programsRegular and reliable attendanceEducation and Experience RequirementsBachelor's degree (BA); or five to ten years related experience and/or training; or equivalent combination of education and experience (Multi-course facilities may require more experience)CMAAA member, GCSSA or PGA/LPGA membership preferredAbility to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English)Knowledge of Microsoft Office applicationsWorking ConditionsRegularly stands, walks, and sitsOccasionally may climbs, balances, stoops, kneels, crawls, crouches, tastes or smellsRegularly uses hands to finger, feel or handle, reaches with arms and hands, talks, or hearsOccasionally lifts up to 50 poundsOccasionally works in outdoor weather conditionsNoise level is moderateAbout TroonTroon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit .#J-18808-Ljbffr