Location: all cities,NC, USA
At Broad River Retail (BRR), we take pride in furnishing lifes best memories for our employees, customers, and our communities! Founded in 2003 and headquartered in Fort Mill, South Carolina, we are a privately held company and one of the largest and fastest-growing independently owned Ashley Store licensees.
We are invested in our capital. Our upbeat, lively and performance-based culture promotes autonomy and, innovation and is driven by our 800+ Memory Makers (employees). We take pride in our Memory Makers, as we believe that each person contributes directly to the growth and success of this Company. We offer benefits, PTO, paid holidays and a 401(K) with company match!
Position Overview:
We are looking for a General Manager who cares about the quality products and services they represent, their customers, and their team. We are seeking someone who is self-motivated, energized, customer service and sales focused. If you are passionate, relentless, professional, and a 'people-person,' we want to talk with you!
Duties and Responsibilities:
Champions our Mission, Values, and Customer Beliefs
Creates, communicates, and executes on the Selling System
Monitors and reports individual sales associate performance relative to sales goals and
measures Lead all sales activities and initiatives
Ensures excellent customer service experience
Mentors and coaches store associates
Executes staffing plan
Manages and communicates key Management Reports
Addresses problems or issues in store under-performance
Monitors sales associate performance based on established goals
Oversees consistent implementation of process and policy standards across the store
Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities
Qualifications:
A passion for retail!
High energy with a sense of urgency
Ability to improve store performance and meet company's growth needs
At least 5 years experience in a big box retail management with a track record in retail or commissioned sales
History of successfully managing a team of 10 or more associates is required
Must have professional appearance, excellent interpersonal and verbal communication skills
Enjoys a fast-paced retail sales environment with the ability to work a 40+ hour work week including some nights and all weekends
Professional, driven, positive, resilient, and achievement-focused
Detailed individuals with strong follow up and follow through
Excellent time-management
Strong interpersonal and communication skills: a great listener
Essential Functions:
Computer skills/technology skills
Competent in the use of iPads and tablets
Exceptional communication skills, both verbal and written
Mathematical skills
Physical Requirements:
This role is primarily on the floor and there will when this associate will be asked to travel to different stores and standing, moving and lifting may be required. Candidates must be able to perform the essential physical requirements to accommodate the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.