General Manager - Chicago, ILAs the General Manager, you will play a pivotal role in delivering an exceptional living experience for our current and prospective residents by maintaining one to three properties to the higheststandards. Working closely with the Sales Leadership Team, Support Services Hub, and Service Team, you will ensure smooth coordination across all aspects of our business. Your key areas of focus will be on financial management, maintaining the quality of our buildings, enhancing resident retention, effective risk and crisis management, and safeguarding the reputation of each community. By fostering a cohesive and collaborative environment, you will contribute to the overall success and growth of our communities.Your skills:
- Model and instill the company's mission, vision, and values in all associates and foster an environment that promotes success.
- Supervise Resident Services position and Service Manager directly and Service Team indirectly.
- Set short-term and long-term performance goals with direct report associates to achieve established benchmarks.
- Conduct bi-weekly all associate operations and sales meetings to provide feedback and guidance on overall property and sales related performance goals and expectations.
- Partner with Learning & Development to ensure all direct report associates attend and complete onboarding, on-going, Fair Housing, and annual compliance training.
- Develop and drive strategies to control expenditures, achieve budgeted revenue, and outperform sub-market peers.
- Ensure all purchase decisions, vendor selections, and invoice processing are completed in adherence to the Procurement Policy by all members of the site.
- Contribute to achieving exceptional customer satisfaction by promptly addressing resident concerns.
- Proactively maintain a high-quality living environment for the residents.
- Oversee organization and execution of resident appreciation events and resident engagement activities.
- Oversee the management of the resident renewal program achieving company resident retention goals.
- Walk tour path, shared areas, identified unguided tour apartments, vacants, and made ready apartments to ensure exemplary appearance to prospects and residents.
- Assist at other Windsor Communities as directed by Divisional Manager.
- Perform additional assignments as directed.Qualifications:
- Bachelor's degree (B. A.) from four-year college or university; and minimum two years related experience and/or training in property management; or equivalent combination of education and experience.Perks:
- 20% off housing at any Windsor Community!
- Annual vacation and personal time including:
- 10 vacation days, 3 floating days, sick time & 10 paid holidays
- Medical, dental and vision insurance
- Company matched 401(K)
- Cell phone stipend, $500 bi-annual apparel allowance, tuition assistance & up to $300 annually for fitness reimbursementCompensation starting at $110,000 annually plus a bonus program. Experience and geographical location are considered for compensation.Our company considers a range of factors including education and experience when determining base compensation.Our Commitment to You - our greatest asset:Windsor is a fast-growing, national company that fosters a professional attitude and a strong team spirit. We are committed to training our employees well, honoring their achievements, and promoting from within. Our employees are outgoing, caring, and proud of what they do. If you're someone who welcomes responsibility and enjoys getting involved, you'll fit right in.Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now!Drug testing and background checks are an employment requirement. This is a required step in the hiring process.Windsor Property Management Company is an Equal Opportunity Employer. #J-18808-Ljbffr