Location: Branson,MO, USA
**General Manager - Vacation Rentals**
at Vacasa Branson, MO **Why Vacasa**
We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, were the largest full-service vacation rental company in North America. Today, were one of the fastest-growing vacation rental companies in the worldthanks to the people who give us their best every day. Youll fit right in here if youre curious, entrepreneurial, and thrive in a rapid-growth environment.
**Why Operations at Vacasa**
We live by a simple motto: happy team, happy owners, happy guests. Our local people are what set Vacasa apart. Were hospitality professionals dedicated to the communities we work with. Were the behind-the-scenes problem-solvers who create worry-free experiences for our owners and guests.
**What were looking for**
Vacasa is looking for a strong leader who is competent, energetic, and highly skilled in communications and people management to join our team as a General Manager. The General Manager is part of our leadership team for Operations helping to shape our organization to usher our diverse and geographically dispersed field staff to success. You are responsible for identifying leaders, coaching and growing your team into strong unit that can manage to KPIs and understand where better efficiency can be gained while balanced against a focus on quality. Above all else, you will be a strong leader who drives your team to create amazing owner, guest, and employee experiences.
**What youll do**
* Oversee operations in Branson, MO managing a specific portfolio of properties
* Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for
* Meet and maintain Vacasa standards and metrics such NPS, standard unit appearance, and efficiency
* Manage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis
* Manage an efficient and high-quality team, ensuring they are trained, effective, and adhere to all Vacasa policies and procedures
* Support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets
* Conduct regular inspections prior to guest and owner arrivals
* Occasional need to perform housekeeping and maintenance duties
* Traveling between worksites is frequent and this person will need their own reliable transportation.
* Partner and assist your Business Development Representative when new units join the portfolio
* Establish and maintain open, collaborative relationships with fellow regional team members and upper management team
* Provide cross-coverage for your manager and Co-GM(s) when necessary
**Skills youll need**
* Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
* Availability to work Sunday through Saturday, early mornings and evenings as needed.
* Professional in all forms of communications such as email, phone calls, video calls and texts
* Ability to work well under pressure in an agile, fast-paced environment
* Excellent time management skills with the ability to change activity frequently and cope with interruptions
* Highly responsive and reliable
* Strong attention to detail
* Prior housekeeping experience a plus
* Adhere to all company policies and procedures
* Ability to stand, sit, and walk for an extended period of time
+ Reach overhead and below the waist
+ Regularly push, pull, and lift up to 25 pounds
+ Occasionally lift or move up to 50 pounds
+ Bend, stoop, squat, kneel, and twist
**Compensation:**
* **$65-70k base salary +quarterly bonus plan +full benefits**
**What youll get**
* Health/dental/vision insurance100% coverage option
* Employer Sponsored & Voluntary Supplemental Benefits
* 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
* Health & Dependent Care Flexible Spending Accounts
* Flexible vacation time
* Paid sick days and holidays
* Paid parental leave after one year of tenure
* Employee Assistance Program
* Career advancement opportunities
* Employee discounts and
* All the equipment youll need to be successful
* Great colleagues and culture
* Please visit our to review our full benefits offerings
*Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law.*
*Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.*
*An offer of employment for this role will be contingent upon the successful completion of a background check.*
APPLICANT STATEMENT: I certify that my answers are true and complete to the best of my knowledge. I give my permission for Vacasa LLC and its subsidiaries to contact and obtain a reference from the individuals and businesses I have listed in the REFERENCES section of this application. If this application leads to employment, I understand that false or misleading information in my application or interview may result in my release from employment for cause. I agree to the terms and conditions as stated above. *
**U.S. Equal Opportunity Employment Information (Completion is voluntary)**
Individuals seeking employment at Vacasa are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.
Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
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