General Manager (Head Coach)Job Type: Full-Time Location: 10515 N Mopac Expy Service Rd, Unit. 310, Austin, TX 78759 At Zalat, our managers carry the title of Coach because we believe that the primary responsibility of this position is to train and coach those under your supervision. You should be actively coaching up your Zealots all day, every day. This is how they learn and grow to become amazing at making the Best Takeout Pizzas in the Universe, at providing warm, welcoming enthusiastic, and genuine service to their customers, at keeping our shops super clean, and at doing the right things on the daily to ensure that our business is successful in sales and profit. - Morpheus, CEO & Founder As our Restaurant Coach, you will be the backbone of our operations at your store. As a Zealot Coach, you will assume responsibility for all functions of a Zalat Pizza restaurant to deliver high quality products and customer service, and to achieve restaurants sales and profitability goals. This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. You will oversee a team and be responsible for all operations administrative and leadership functions. As part of your onboarding, we will provide 5-6 weeks of training. As a Zalat Restaurant Coach, you must uphold high standards for food, health and safety, and hospitability. Job Specifications Responsibilities of a great Zalat Restaurant Coach include:
- Nurture team development by providing constant and consistent coaching, leadership, and training.
- Recruit future Zealots and oversee other employee management tasks.
- Manage and maintain daily operational tasks on our checklist.
- Process and audit payroll and scheduling.
- Ensure the facility and equipment are maintained to high standards.
- Manage inventory and purchasing to meet PAR levels.
- Optimize store profitability by managing controllable costs and revenues.
- Exhibit excellent written and verbal communication skills.
- Demonstrate a commitment to ongoing learning and development for yourself and your team.
- Monitor customer feedback daily and coach up your Zealots and make other adjustments as needed to ensure exceptional service and satisfaction.
Benefits As a Restaurant Coach, you may be offered stock options as authorized by our board of directors. All salary, benefits, bonuses, and stock options will be assessed by the Executive Team on an annual basis and are subject to revision. Other benefits include:
- Career Growth Opportunities
- Competitive Salary + Quarterly Performance Bonuses
- Medical, Dental, and Vision Insurance
- 401k Plan with Company Match
- Employee Meal Discounts
- Online and Hands-on Training
- Professional Career Development
- Earned vacation time of two weeks per year (first year is prorated).
Requirements
- 2+ years of Restaurant Management experience in a high-volume restaurant environment.
- Food Safety Certification
- Work a weekly schedule that includes closing, opening, and mid-shifts.
- Approximately 5 days per week, 9 to12 hours per day.
- Weekends, holidays, and late nights are typically the busiest shifts. Zalat Coaches are expected to consistently work these high-volume shifts. We have blackout dates that are required to work evening and late night, Saturday closest to Halloween, Halloween, Super Bowl Sunday and New Year's Eve.
- Expected hours: 45-50 per week.
- Successful completion of a mandatory background check.
Zalat Pizza is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military, and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. Responsibilities and tasks outlined here are not exhaustive and may change as determined by the needs of the company.