General Manager Position Description
Department: Store Operations
Job Title: General Manager
FLSA Classification: Exempt
Reports To: Regional Operations Manager
Director, Team Relations - secondary report
Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts
Indirect Reports: N/A
Being a Domino's General Manager is more than just a job - it's a career. We believe in promoting from within. You are responsible for the success of the store and Team Members.
General Manager responsibilities:
Managing costs, building sales, increasing customer base and store profitabilityLead Team Members in operational excellence and promotion of brand standardsRecruitment, new Team Member training and schedulingProvide continuous training and development of Team Members and Management teamsUphold brand standards and company policiesServe as operations expert on Domino's operating standards to maximize productivityEnsure consistently high quality product and service to customersEnsure health, safety and cleanliness standards are upheldFoster productive and professional relationships and engage Team MembersServe as store mentor and operations expert in all Domino's store-level Team Member positionsBuild relationships with customers and communityCash handling, reconciliation and reportingInventory control and managementAssist General Manager in marketing effortsPerks of the job:
Competitive salaryPerformance-based bonus programFast career progressionPaid trainingHealth InsurancePaid Time OffEnergetic, fun and positive cultureMinimum requirements and expectations:
An exceptional and positive attitudePossess integrity and honestyExcellent attendance and punctualityMust be 18 years of age or olderPossess reliable transportation and valid driver's license, registration and liability insuranceAbility to pass background investigation and motor vehicle reportPrevious quick service restaurant experience (1-2 years preferred)Maintain an attitude of adaptability, accountability, self-motivation, and passion for excellent customer serviceEffectively train and engage Team MembersAbility to partner with Human Resources and corporate office to maintain excellent hiring practicesPrevious inventory control, labor costs, and computer knowledgeAbility to create and manage Team Member schedulesAbility to perform basic arithmetic accuratelyVerbal, writing, and telephone skills to communicate effectivelyMotor coordination to make precise movements with speedAbility to enter orders using a computer keyboard or touch screenAdept at utilizing proprietary software systemsAbility to comprehend and give correct written instructionsAbility to stand for long periods of timeHAMMERHEAD PIZZA LLC TA Domino's Pizza is an Equal Opportunity Employer.
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