Location: Los Angeles,CA, USA
GENERAL MANGER OF ARENAClick Here to Apply OnlineJob Description Levy Sector Salary:90-95KOther Forms of Compensation: Pay Grade:16Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.About LevyThe disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.Job SummaryThe General Manager of Retail, reporting directly to the Director of Retail, holds duties related to day to day operations and financials. The position entails a need for excellent communication skills; ability to multi-task, strong team leadership, client relations and ensures superior food quality and strong customer service skills. Long DescriptionOperationsHas strong attention to detailHolds team accountable to daily responsibilities to deliver great guest serviceEnsures team members have the tools necessary to complete their jobsEnsures show quality standards are maintained at all timesBuilds and maintains strong relationships with clients, guests, internal locations, retail partners and Levy Team membersRegularly obtains feedback from clients and customers to improve operationsSupports and communicates Company initiativesRespond and assist in any guest service issuesExecutes all retail promotions and programs as outlined and in accordance with Levy standardsManages purchases for all retail outlets and arena operations, with special attention to inventory levels, turnover, and product mixesContinually drives team members to build sales throughout retail environment.Successfully merchandises inventory to drive salesAnalyzes POS sales reports and makes informed merchandise buying decisions that will result in the achievement of sales and profit goalsMaintains the highest level of visual standards in all retail locationsAssist in strategic plan for division including marketing strategyAssist Director & Controller in preparing all forecasts and budgetingSeeks buy-in on all new retail business venture/ideas Long DescriptionControlsThoroughly and accurately uses applicable Levy systems (Retail Pro, MyStaff scheduling and more)Ensures that all security, safety and sanitation standards are achievedResponsible for enforcing store policies and proceduresDevelops and achieves planned sales, gross margin, profit and shortage goalsAchieves assigned budget goalsEmploys good safety and sanitation practicesExecutes required daily reporting in a timely mannerAssists in completing required department reports and compiling information at month end closingEnsures team members adhere to Levy Company guidelines as stated in team member training manual and employee handbookAdequately schedules team members to meet operational needs and desired targetsLong DescriptionRequired SkillsMinimum 3-5 years' experience in retail, hospitality, or related fieldAble to communicate effectively with management team, customers and team members by speaking and comprehending EnglishAble to keep clients abreast of all retail related initiatives/concerns.English reading, writing, math and computer skills requiredExperience with hard and soft lines of sports merchandiseE-commerce experienceStamina to work 60 hours or more per weekMust be able to work extended shifts of 10 hours or more as business dictatesCurious about Life at Levy? Check it out: Levy CultureLevy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Applications are accepted on an ongoing basis.At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time Off PlanHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Levy maintains a drug-free workplace.