Location: New London,CT, USA
Job description Whaling City Auto Group is growing... AGAIN! We're looking for a General Sales Manager to operate our Ford location. Responsibilities - Coach sales team on proper closing techniques through training and active participation, and lead profitability of your teams - Lead all showroom activities and maintain an experienced level of product knowledge - Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement -Hire, motivate, and monitor the performance of New and Used team, Internet Sales, Finance Managers and Service Drive Sales - Conduct daily and weekly sales training meetings for Sales and Product Specialists - Mentor new and experienced sales reps on standard methodologies for improving Performance -Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system - Establish delivery procedures and monitor performance and execution - Guarantee delivery includes an introduction to the service department and scheduling of the first service appointment - Achieve forecasted goals and objectives for dealership and OEM sales, gross, and key expenses on a monthly and annual basis Qualifications - Minimum five years of General Manager experience with responsibility for the entire variable operation of a successful dealership •Must have either General Motors or Chrysler/Jeep/Dodge/Ram dealership experience - Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits - Strong background in building showroom and internet traffic, SEO and SEM, direct mail and other traditional media - Extensive background in leading a BDC department - Extensive experience in Used Vehicle merchandising and marketing - Expertise in supervising the everyday efforts of sales managers and F&I and improving F/I income through mentorship and training Job Type: Full-time Pay: Negotiable Benefits: 401(k) Dental insurance Disability insurance Employee discount Health insurance Health savings account Opportunities for advancement Professional development assistance Referral program Vision insurance Experience level: Automotive General Manager: 5 years (Required) Automotive Management: 10 years (Required)