General Service Technician - Washington, MO
: Job Details :


General Service Technician - Washington, MO

Purcell Tire & Rubber Company

Location: Washington,MO, USA

Date: 2024-12-10T06:30:55Z

Job Description:
Job Type Full-timeDescriptionMISSIONTo provide safe, quality automotive maintenance, diagnosis, and repair to customer vehiclesESSENTIAL DUTIES
  • Pull customer vehicles in and out of the shop
  • Complete oil/lube services as well as maintenance lamp resets, gathering specs, and acquiring appropriate repair info as needed
  • Complete proper/appropriate vehicle inspection and accurately measure, record, and report findings on the RO as well as acquire specs and other info to support findings
  • Perform tire replacement and repair services
  • Work with and reset TPMS systems
  • Replace wipers and light bulbs
  • Use automotive lift equipment in a safe manner.
  • Clean, stock, and maintain work area
  • Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
  • Perform wheel alignment service
  • Embrace Purcell's culture of safety and perform all jobs in a safe manner
  • Protect company assets
  • Regular attendance in accordance with assigned schedule
  • Ability to perform physical requirements as listed in job description
  • Other essential and non-essential duties, as assigned by management
RequirementsREQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS
  • Minimum Education: High School
  • Minimum Job-Specific Experience: 1-2 years
  • Management Experience: N/A
  • Driver's License Required: Yes
  • Other Job-Specific Licenses or Certifications Required: Tire Industry Association ATS certification, ASE certifications, vendor-provided training
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA's)Job-Specific KSA's:
  • Tire & Automotive Industry - Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets. Mastery of all major automotive emissions, engine management, and electrical systems
  • Mechanical - Knowledge of automotive vehicles and tools, including their repair, and maintenance.
  • Customer Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
  • Repairing - Repairing machines or systems using the needed tools.
  • Troubleshooting - Determining causes of operating errors and deciding what to do about it.
Tools & Technology KSA's:
  • Equipment Selection - Determining the kind of tools and equipment needed to do a job.
  • Phone Systems - Ability to operate phone systems for the effective communication of information to interested parties
Cognitive KSA's:
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Service Orientation - Actively looking for ways to help people.
Communication KSA's:
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Writing & Speaking - Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.
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