Generator Technician
: Job Details :

Unlock Your Potential with Essential Power Systems, a Sila Services Company!Generator TechnicianStep into the heartbeat of innovation and reliability with Essential Power Systems (EPS), nestled in the serene landscapes of the Hudson Valley. As the pioneering force in whole-home generator service andinstallation, we are not just a company - we are a beacon of resilience and assurance for homes and businesses alike.As a proud member of the Sila Services family, EPS blends the warmth and camaraderie of a close-knit, family-owned business with the limitless possibilities and resources of a multi-location corporation. Sila Services, with roots reaching back to the early 1900s, boasts 27 brands across 33 locations, offering a full spectrum of residential and commercial services in HVAC, plumbing, electrical, water treatment, and generators.At EPS, we don't just provide power - we provide peace of mind. APPLY TODAY!In exchange for your commitment, we offer:Great Pay! $25 - $40/hr plus incentivesAffordable, high-quality health, dental & vision insuranceHealth Savings Account w/ Company ContributionCompany vehicle, gas card, cell phone, and TabletUniformsPaid Time OffParental leave401(k) plan w/ company matchShort term disability, long term disability, and company paid life insuranceYearly performance reviewsReferral programDiscounts on Verizon servicesCompany on site, off-site and on-the-job training and support.Generator Technician Success Metrics:Customer Satisfaction: Provide clear explanations and educate customers about their whole home Generator, offering preventive maintenance tips and recommendations.First-Time Fix Rate: Achieve a best-in-class first-time fix rate by accurately diagnosing issues and arriving fully prepared.Installation Quality: Maintain a consistently high level of installation quality.Efficiency and Productivity: Complete service, maintenance, and installations within established timeframes.First-Time Installation Success: Ensure minimal revisits or callbacks due to installation-related issues.Response Time: Respond to service requests within EPS's defined time frame.Service Revenue Generation: Diagnose and troubleshoot Generator issues, recommending appropriate solutions.Service Agreement Enrollment: Successfully enroll customers in EPS's service agreements.Technical Excellence: Perform routine maintenance, inspections, and repairs on generator systems.Inventory Management: Keep track of vehicle inventory and parts stock.Safety Adherence: Maintain a perfect safety record by following all safety protocols.Documentation Accuracy: Maintain accurate records of service calls and work performed.Team Collaboration: Collaborate effectively with team members.Professionalism and Communication: Uphold professional communication and appearance at all times.Attendance and Punctuality: Maintain a consistent record of punctuality and attendance.$25 - $40 an hour#J-18808-Ljbffr