Genesys Cloud Engineer - REMOTE work
: Job Details :

For immediate consideration, please connect with me on LinkedIn at and then email your resume, work authorization status, current location, availability, and compensation expectations directly to ...@systemone.com - make sure to include the exact job title and job location in your email message.*** REMOTE WORK ( Eastern Time Zone business hours )Genesys Cloud Engineer- Design, develop, configure, and implement Genesys Cloud Interactive Voice Response (IVR) call flows including skills configuration, queue management, and routing logic- Create and maintain email flows, routing rules, and data tables within the Genesys Cloud environment- Develop and manage Application Programming Interface (API) integrations between Genesys Cloud and other PNC applications- Collaborate with other team members to gather and analyze requirements- Document user stories and technical specifications in JiraRequired Qualifications (Skills, Experience, Education, Certifications) :- Experience with Genesys Cloud platform development and configuration- Demonstrated experience with IVR system development and call flow design- Jira- JavaFor immediate consideration, please connect with me on LinkedIn at and then email your resume, work authorization status, current location, availability, and compensation expectations directly to ...@systemone.com - make sure to include the exact job title and job location in your email message.#M1.