Location: all cities,AK, USA
For immediate consideration, please connect with me on LinkedIn at and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenkosystemone.com - make sure to include the exact job title and job location in your email message. REMOTE WORK ( Eastern Time Zone business hours ) Genesys Cloud Engineer - Design, develop, configure, and implement Genesys Cloud Interactive Voice Response (IVR) call flows including skills configuration, queue management, and routing logic - Create and maintain email flows, routing rules, and data tables within the Genesys Cloud environment - Develop and manage Application Programming Interface (API) integrations between Genesys Cloud and other PNC applications - Collaborate with other team members to gather and analyze requirements - Document user stories and technical specifications in Jira Required Qualifications (Skills, Experience, Education, Certifications) : - Experience with Genesys Cloud platform development and configuration - Demonstrated experience with IVR system development and call flow design - Jira - Java For immediate consideration, please connect with me on LinkedIn at and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenkosystemone.com - make sure to include the exact job title and job location in your email message. .