Gift Basket Specialist
: Job Details :

At FDI, our small team atmosphere creates a great environment for our employees. Our team members are the key to our success by providing outstanding customer service.Florist Distributing, Inc.Job Title: Gift Basket SpecialistDepartment: WarehouseFLSA: Non-ExemptGeneral FunctionThe gift basket specialist position will assist in the manufacturing of gift baskets, utilize good customer service, organizational, and time-management skills in basket production and preparing outgoing orders to customers. Scheduling for this position is Monday through Friday and occasional weekends based on the fluctuation of business and holidays.Reporting RelationsAccountable and Reports to: General Manager & Central Design SupervisorPositions that Report to you: NonePrimary Duties and Responsibilities:

• Create, select, pack, and ship gift baskets to customers in an efficient, cost-effective, and timely manner.
• Monitor and restock gift basket inventory as needed.
• Understand proper packaging and care and handling for all gift basket products.
• Unload product from inbound carriers.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Performs duties in a timely manner.
• Performs miscellaneous other duties as necessary.
• Reports to work when scheduled and on time; works evenings and weekends as needed.

Secondary Duties and Responsibilities:

• Designs and fills customer floral arrangement orders.
• Understands the basics of floral products, care, handling, and quality.
• Understands proper packaging techniques for completed floral arrangements.
• Keeps the floral work area clean and tidy.

Knowledge, Skills, Abilities and Worker Characteristics:

• Must be customer service driven and able to communicate clear and effectively.
• Must have basic working knowledge of computer use, to include Microsoft Word, Microsoft Excel, Microsoft Outlook e-mail and calendars. Able to operate menu driven computer programs with mouse, 10 key keypad, and alpha numeric keyboard.
• Ability to read and obey MSDS information on products.
• Able to add, subtract, multiply and divide whole numbers.
• Must have the ability to carry out detailed written and verbal instructions.
• Must be able to file, post, sort, and organize materials, paperwork and software used.

Education and Experience:High School or equivalent; an understanding of customer service is required.Physical Requirements:

• Must be able to perform light to moderate physical work; exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
• Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, talking, climbing, standing, walking, pushing, pulling, lifting, hearing, and repetitive motions.
• Must be able to perform work duties in a warehouse and refrigerated environments.

Working Conditions:The duties of this position are performed in a warehouse that is not temperature controlled. There is frequent exposure to noise and continual exposure to temperature changes.Equipment Used to Perform Job:PC with Excel and warehouse and shipping system, copier, scanner, labeler, box cutter, knife, stapler, ladder, cart, pallet jack, four-wheel cart, gift basket packaging equipment. Fork life and pallet jack certifications may be required.Contacts:Has daily contact with employees and the general public.Confidentiality:Has access to confidential sales and pricing information.Are you ready to brighten your life with flowers? Apply today.