POSITION SUMMARY: The Girl Scout Experience Coordinator is responsible for implementing the tactical plans of council programming with a focus on GSUSA's four pillars of programming. She/He delivers logistical support to the Girl Scout Experience Team and interfaces with its members as well as other departments. Assist with program design that will help retain both female and adult members and attract new members. She/he will plan and implement experiences across the council with a focus on unique experiences available through Girl Scouting. Responsibilities include maintaining the GSEvents registration system, managing Salesforce queues, project-based work, and providing customer support in a fast-paced environment. At all times, he/she must portray a positive customer service image representing the policies, procedures, and standards of the Girl Scout Movement. MAJOR ACCOUNTABILITIES:
- Creates varied experiences based on the girl's input and available opportunities, while encouraging real-life leadership skill development. These include, but are not limited to; global, historical, and wellness experiences for all levels.
- Related to events and resources, assists in the development and implementation of the annual operating budget and Plan of Achievement objectives for programming.
- Recruits, supports and recognizes community partners and program volunteers to provide events and resources for GSOFCT membership.
- Collaborates with the Member Experience department, serving as the Girl Scout Experience Program contact, supporting general programming questions and concerns within service units.
- Maintains records related to job function and contributes to reports.
- Keeps abreast of trends and issues affecting girls as well as keeps current with GSUSA initiatives.
- Supports and promotes all aspects of Girl Scouting by serving as a spokesperson for the Movement and a voice on girl issues.
- Embrace and enhance a culture that values diversity and ensure that staff, girl, and volunteer efforts reflect the council's commitment to diversity, equity, and inclusion.
- Carry out other duties as assigned.
CORE COMPETENCIES:
- Ability to work with and manage staff, volunteers, and girls.
- Ability to develop and implement program budget.
- Ability to track and monitor grant expenses.
- Computer proficiency in Microsoft Office.
- Strong attention to detail.
EDUCATION AND/OR WORK EXPERIENCE:
- Bachelor's degree, preferably in education or recreation, or equivalent experience
- Minimum 3 years of experience working with volunteers and girls.
- Ability to work well with internal and external customers.
- Excellent written and verbal communication skills.
ADDITIONAL JOB REQUIREMENTS and PHYSICAL DEMANDS:
- Become a registered member and maintain membership in GSUSA.
- Ability to maintain a flexible schedule, routinely including evenings and weekends.
- Physical ability to lift, carry, push, pull, or move objects up to 25 lbs.
- Sit or stand for long periods of time.
- Ability to maneuver around an event setting, including set up, facilitation, and cleanup.
- Active participation in Product Sales Initiatives.
- Represent GSOFCT in professional Girl Scout attire.
- Statewide travel required.
- Drive on a regular basis.
- Valid Connecticut driver's license.
- Must carry and show proof of liability coverage of personal vehicle.
WORK ENVIRONMENT: Work primarily in various community settings, with a hybrid schedule in an office environment.