Global Sales Operations Manager, Generative AI Startups
: Job Details :

Global Sales Operations Manager, Generative AI Startups

Trusted by startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world's largest companies. With nearly 20 years of experience gained from supporting hundreds of thousands of startups that have come before, we help founders prove that their world-changing ideas are possible, at any stage of growth or level of funding. This is why more startups, and over 80% of unicorns, build on AWS.

We are looking for a Sales Operations Manager possessing technical, financial, and business operations skill sets to partner with the global Startups Segment team focused on the rapid growth of our Generative AI customers, playing a key role in supporting this fast growing, strategic area of the AWS business.

As a key member of the global Startup Sales Operations team, you will have a direct impact on the success of Generative AI startups leveraging AWS to scale their businesses. By applying your sales operations expertise, you will help teams across the global Startups Segment build deeper relationships with these customers, engaging with them earlier and more often, and delivering the passion and expertise that they demand. Your work will directly contribute to the growth and success of the Generative AI startups business and the Startups Segment more broadly, both strategic priorities for the AWS business.

If you are passionate about supporting the growth of startups, and have the technical, financial, and business acumen to drive operational excellence, we want to hear from you.

Key job responsibilities

In this role, you will be responsible for driving operational excellence and efficiency across globally distributed teams supporting Generative AI startups on AWS. Your primary focus will be on:

Executive Insights:

• Partner with business analytics counterparts to develop and maintain comprehensive reporting and dashboards to track key performance metrics, sales pipeline, and revenue.
• Leverage data-driven insights to identify opportunities for process improvements and operational efficiencies.
• Collaborate with teams across the Startups business to provide data-backed recommendations to inform strategic decision-making.

Revenue & Forecast Management:

• Assist in management of the sales forecasting process, analyzing trends and variances to provide accurate and timely projections.
• Collaborate with Finance to ensure accurate revenue recognition and reporting.
• Identify and address any operational roadblocks impacting the sales team's ability to close deals and progress pipeline.

Process Optimization:

• Streamline and standardize sales operations processes to drive consistency and scalability.
• Implement tools and technologies to automate repetitive tasks and improve productivity.
• Document and socialize best practices to enable the broader team.

Minimum Qualifications:

10+ years of Microsoft Excel experience.

Bachelor's degree or equivalent.

Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

Experience defining, refining and implementing sales processes, procedures and policies or equivalent.

Experience using Salesforce (or other CRM tool) or BI tools.

Experience presenting to senior leadership.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

This position will remain posted until filled. Applicants should apply via our internal or external career site.

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