Salary: $15.00 - $17.00 HourlyLocation : Frederick, MDJob Type: Part-Time Non-GradedJob Number: POS-08-24Department: Golf Course Club HouseOpening Date: 01/30/2024Closing Date: ContinuousFLSA: ExemptJob SummaryAt the City of Frederick, we value diversity and the respect, engagement and productivity an inclusive environment produces. We seek to consistently improve internal and external customer satisfaction, innovate and expand capability of services, and be a government that practices equality, equity, and fairness. We seek to intentionally build an even more highly skilled, diverse workforce and sustain an inclusive and respectful culture. We invite you to bring your skills, abilities, and knowledge to The City of Frederick and be a valued addition to a workforce that we know is our greatest asset. Frederick is a progressive, richly diverse, and authentically charming city. Recognized as one of the best places to live in Maryland, Frederick is surrounded by mountain views and centrally located about 45 miles north of Washington D.C. and 45 miles west of Baltimore, MD.At the City of Frederick's Clustered Spires Golf Course, we are dedicated to making every visit by the public an enjoyable oneAs Golf Associate, your first role is to provide excellent, friendly and knowledgeable service to the public. Reporting to the Head Golf Professional and Golf Pro, the Golf Associate position is a seasonal part-time position requiring teamwork, motivation and flexibility. You will have frequent interaction with the general public in a dynamic setting. The role involves both indoor and outside activities, including preparation of golf carts, picking and cleaning range balls and outside areas, and picking up trash. The Golf Associate may also act as a starter regulating play, or as a rangermonitoring play. The incumbent is responsible for the daily registration of golfers and scheduling of tee times, as well as for ordering, receiving, displaying and selling of merchandise. This individual will also assist with tournaments and outings. An individual in this position is required to work a minimum of 24 hours a week to include weekends and holidays. Essential Duties and Responsibilities
- Provides excellent customer service
- Prepares carts
- Picks range balls
- Cleans area of work
- Regulates on-course play
- Orders and sells merchandise
- Operates booking of tee times
- Registers golfers
- Balances money
- Starts and monitors play
- Performs other duties as assigned
Required QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REQUIRED EDUCATION AND/OR EXPERIENCE:
- High School diploma or GED or experience in lieu of education
- Strong customer service experience
REQUIRED CERTIFICATES AND/OR LICENSES:
- Valid driver's license in good standing
Other Desirables
- Selling experience
- Mechanical knowledge
- Previous work experience in a golf course setting
- Knowledge of sport of golf
SKILLS (Communication/Language; Mathematical; Computer; etc.)
- Professional appearance
- Safe operation of golf carts
- Strong communication skills
- Ability to handle money and make change
- Working knowledge of computers, including MS Word, MS Outlook, etc.
- Ability to adjust priorities in a time-sensitive environment
- Flexibility to work a varied schedule
- Strong team player
- Great attitude/high degree of motivation
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to move about within the Pro Shop, position self to stock shelves, and occasionally ascend and descend stairs and or ladders. The employee is occasionally required to use hands to finger motion to prepare golf carts and pick up range balls. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities include close vision, distance, color and peripheral vision, and depth perception. WORK ENVIRONMENT/CONDITION: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will perform work in an indoor and outdoor work setting. The employee will have frequent exposure to varying outside weather conditions and extremes in temperature. The employee will have moderate exposure to moving mechanical parts, fumes and airborne particles, toxic or caustic chemicals, and vibration. The employee will have regular exposure to insects and wildlife. The noise level in this work setting is low.Equal Opportunity EmployerThe City of Frederick does not currently provide benefits to part time employees. Certain part time employees may be eligible for Sick and Safe Leave. 01 What is your professional and personal experience engaging and working with diverse populations? Required Question