Golf Course Marshal
: Job Details :

The City of San Clemente is seeking service oriented individuals for the position of Golf Course Marshal at the City owned and operated San Clemente Municipal Golf Course. Golf Course Marshals assist golfers with the rules and etiquette of play at our scenic, family friendly championship 18-hole golf course.DEFINITIONThe Course Marshal at San Clemente Municipal Golf Club monitors pace of play and enforces rules and etiquette to provide the best experience to our guests. The Marshal is responsible for keeping groups on pace relative to the City's pace of play policy. The Marshal will have the authority to request that groups play faster or allow groups to play through when necessary. The Marshal will also respond to and resolve inquiries and complaints from golf course customers and act as a liaison between the golf course pro shop and the golf course maintenance team.Note: Part time hourly positions are filled as needed. Applications will be reviewed as they are received and qualifying candidates will be interviewed and considered for employment on a first come-first served basis. Candidates are encouraged to apply as soon as possible.SUPERVISION RECEIVEDReceives general supervision from supervisory or management staff.Essential responsibilities and duties may include, but are not limited to, the following:* Responsible for maintaining a reasonable pace of play on the golf course.* Communicate with golf operations staff.* Assist with course maintenance (when able to) fill divots, rake bunkers etc.* Assist with the sanitization and security of public restrooms located on golf course.* Assists with trash removal on golf course and around clubhouse area.* Friendly and sociable disposition.* Responsible for informing players of course conditions, and local rules.* Responds to and resolve concerns that arise from golf course visitors and address neighborhood concerns related to golf course use.* Assist with special events and golf tournament set up.Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:Knowledge of:* Regulations, policies, and procedures governing golf course activities.* Customer service techniques.* Conflict resolution techniques.* English usage, spelling, grammar and punctuation.* Maintenance activities related to a municipal golf course.* Recreation activities and rules, policies, and procedures governing same.* Defensive driving practices and techniques.* The game of golf.Ability to:* Respond to requests and inquiries from the general public.* Understand and follow oral and written instructions.* Establish and maintain effective working relationships with those contacted in the course of work.* Communicate clearly and concisely, both orally and in writing.* Provide basic golf course maintenance.* Work independently in the absence of constant, direct supervision.* Effectively apply rules and regulations governing Municipal golf activities.* Safely operate a city vehicle and/or golf cart.Highly Desirable:Ideal candidates should have good knowledge of the game of golf and should know the basics of a golf course. Can work a flexible schedule with early morning or later evening hours including weekends and holidays.The San Clemente Municipal Golf Course's summer hours are 6:00am until 8:00pm.Experience:* Experience explaining and applying rules, regulations, and policies is preferred, but not required.* Conversant with the game of golf and the rules that apply.Education:* Equivalent to the completion of the twelfth grade.License or Certificate:* Possession of a current, valid California Class C driver's license.WORKING CONDITIONSPositions primarily work in an outdoor setting and are subject to noise, heat, cold, and inclement weather conditions. Must be able to stand or sit for extended periods of time, with frequent bending, turning, kneeling and stooping. This position may be exposed to the following on a daily basis: herbicides and fertilizers; misdirected golf balls; sharp and rapid equipment movements, moving mechanical parts. Positions in the classification work evenings, weekends, and holidays as required.APPLICATION AND SELECTION PROCEDUREAll applicants must submit a completed City of San Clemente application form and supplemental questionnaire in order to be considered. Applications will not be accepted by fax or email.Applications must be submitted via the City's web site at All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of written, performance, or oral exams to evaluate the applicant's skill, training, and experience.Prior to employment, the prospective candidate must successfully complete a background review, medical examination, including drug screen, and be fingerprinted, all at City expense. If selected, written identification showing entitlement to legally work in the United States will be required.EQUAL OPPORTUNITY EMPLOYEREmployment decisions are made without regard to race, color, religion, national origin, ancestry, physical or mental disability, medical condition, marital status, sex, sexual orientation, pregnancy, childbirth, or related medical conditions, gender, gender identity, gender expression, genetic information, or age.In accordance with the ADA, candidates that require accommodation to perform the tasks of this position should contact Human Resources to inform them of the accommodation requested.NOTE: The provisions of this bulletin do not constitute an express or implied contract and any provisions contained herein may be modified or revoked without notice.