Location: Sea Island,GA, USA
Minimum Requirements:
* Minimum one year experience in a same or related field preferred
* High School Diploma or equivalent credentials preferred
* College degree preferred
* Excellent communication skills, both written and verbal
* Valid Georgia Driver's License
* Company policy requires that one must be 21 years of age or older to drive a company vehicle
* Proficient in Windows XP and Microsoft Office software applications such as: Word, Excel and Outlook
* Proficient with peripherals, copier, fax, telephone and calculator
* Minimum typing skill of 20+ wpm preferred
* Must have ability to courteously present information to people in one-on-one and group situations
* Consistently aspires to fulfill our core Company values (Benevolence, Commitment, Compassion, Fairness, Integrity, Quality, Reliability & Teamwork)
* Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
* Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
* Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
* Ability to easily adapt to organizational and environmental changes
* Must be flexible to working days, early mornings, evenings, weekends, and holidays
* Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy
Tasks/Responsibilities:
* Learn the names and personally recognize our regular Guests and Members
* Record and bill orders accurately into the register system and process payments using guest/member cards in accordance with accounting procedures
* Supervise the opening and closing of the outside services area, to include the bag drop, kiosk area, all carts, and all cart storage areas that are relevant to golf operations
* Coordinate with the golf shop and Caddiemaster the tee times and group activity on a daily basis
* Handle bag storage and bag shipping between clubs and hotel
* Maintain the cleanliness of all areas within the operation, including but not limited to; the kiosk, carts, and all areas in the cart storage area relevant to the golf operation
* Oversee par stock on supplies and initiate purchases through the proper channels.
* Seek and train new hires and handle all associated paperwork
* Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one's ability
* If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
* Maintains cleanliness and organization in all work areas
* Uphold appropriate departmental standards of quality/timing
* Uphold and ensure compliance with all company and departmental policies and procedures
* Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
* Attends all scheduled employee meetings and brings suggestions for improvement
* Willing and timely execution of other duties as delegated by leadership
Physical Requirements:
* Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
* If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
* Ability to perform repetitive tasks with accuracy
* Ability to lift, carry, pull and push up to 50 lbs intermittently throughout a shift
* Ability to read, write and communicate effectively in English, both written and verbal
* May be exposed to mechanical, electrical, chemical and fume hazards
* No visible tattoos, visible body piercing or unnatural hair color or hairstyles per company grooming standards