Naples Esplanade is a private, member-owned club with an 18-hole golf course that produces approximately 50,000 rounds per year. The Golf Shop Attendant will assist the 1st Assistant and Director of Golf in creating and maintaining an exceptional member experience along with a positive work environment for all employees. The ideal candidate will have prior private club experience that will enable him or her to successfully operate in a fast-paced, high-intensity atmosphere while providing world class customer service to all members and their guests. Experience Required
- Experience working in the golf shop at a private or semi-private club.
- Well organized with an understanding of point-of-sale systems and tee sheet software.
- Extensive experience in customer service with great people skills.
- Retail background is a plus.
- Understanding of the game of golf and the innerworkings of a club.
Essential Responsibilities
- Process customer reservations for guests of the golf course.
- Provides customer service to arriving guests to help expedite check-in process.
- Arranges and displays golf shop inventory as necessary and directed.
- Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained.
- Issues receipts for guest purchases.
- Takes messages for staff or guests.
- Assists in packing and unpacking inventory and golf operations supplies.
- Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day.
- Perform related duties as assigned by supervisor or manager.
Benefits
- Uniforms
- Daily Employee Lunch
- Practice and playing privileges
Compensation Competitive hourly pay based on experience.