Government Contracts Implementation Manager
: Job Details :

About Us:

Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crains New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!

Benefits:

For Full Time Employees Benefits/Perks:

• Tuition Assistance Program
• Generous paid time off (Including 5 Self-Care Days/Floating Holidays, 12 Sick Days, 15 Vacation Days, and 11 Holidays)
• Healthcare Plans (Medical, Dental, Vision, and Pet Care)
• 403(b) Plan (GSS contributes 3% of your salary to your 403(b) plan after 3 years of service, with contributions increasing over time)
• Candidates hired in this position will work in person but will have the flexibility to work remotely when program need allows.

Overview:

Title: Government Contract Implementation Manager, Supportive Housing, SafeHomes & Community-Based Programs Portfolio

Reports to: Impact & Strategy Division (ISD) Director, Community-Based Programs and Housing/SafeHomes Portfolio

Location: 305 7th Avenue, New York, NY 10001

Hours: 35 Hours/Week; Exempt

Salary: $70,000-$76,000/Year

Job Summary: The Impact and Strategy Divisions (ISD) mission is to support programs in managing their contracts and learning from data to strategically strengthen services and innovate. It oversees agency-wide efforts in performance management, promoting implementation of evidence-based practices, and supporting evidence-generating activities. As the Government Contract Implementation Manager for Supportive Housing, SafeHomes & Community-Based Programs, you would closely partner with program leadership of a diverse portfolio of programs (e.g. Supportive Housing, Juvenile Justice Initiatives, Community Resource Centers) and their staff on implementing government contract and licensing implementation by ensuring regulatory compliance while focusing on program impact. This position requires a passion for providing impactful services to our communities and participants in a variety of program types, and ability to learn, organize and manage their distinct compliance needs and requirements. This work relies upon having the interpersonal agility to build relationships with multiple levels of staff and external stakeholders and an enthusiasm for working in a collaborative learning environment.

MAJOR DUTIES:

• Serve as the primary liaison between funder contract and licensing oversight staff (ex: ACS, OCFS, etc.) and GSS program/support departments
• Oversee project management plans and workplans for program implementation
• Partner with team members to connect contract and regulatory compliance to outcome and impact data
• Communicate and collaborate effectively with all program staff and leadership
• Ensure tracking and updating of all internal data systems (Salesforce, etc.) as it relates to contract requirements and licensing
• Create and update workplans to ensure drive impact work relates directly to contracting and licensing
• Synthesize and share contract mandates and expectations with program and support staff upon award and throughout the lifecycle of the contract
• Prepare workscopes with program staff and ensure timely submission of all procurement documents
• Share contract mandates and expectations with program and support staff (e.g., Finance, Human Resources)
• Participate in city and statewide advocacy and working groups to advance the work
• Prepare workscopes with program staff and ensure timely submission of all procurement documents
• Monitor and ensure timely contract registration
• Gather information, review and submit all reports; obtain fiscal reporting when it coincides with program reports
• Coordinate and respond to all audit related activities by government agencies including Performance Evaluation rebuttals, site visits and corrective action plans.
• Monitor compliance with key deliverables, in coordination with team, and coordinate with government agencies as necessary.
• Respond to inquiries from funders
• Address funder-related challenges in coordination with program staff, including but not limited to advocating for changes to workscopes, contractual mandates and budgets; draft programmatic justification for budget modifications as needed
• Prepare contract-related correspondence and reports requested by government agencies or in response to policy regulations or changes.
• Ensure appropriate close-out when contracts end
• Assist the Grants team with competitive renewals

QUALIFICATIONS:

• Bachelors degree required.
• Experience with community-based organizations and/or city / state government agencies a plus, especially in fields of supportive housing or community programs
• Capability to transition easily between working independently with a high degree of self-initiative and contributing as part of a team.
• Must be self-motivated, detail and deadline oriented with a demonstrated competence in verbal, written, organization prioritization skills.
• Strong interpersonal skills; capable of working comfortably with a variety of individuals at all levels, internal and external to the organization.
• Commitment to providing impactful services to participants
• Enthusiasm for collaboration; friendly and responsive
• Experience managing multiple projects and a precise attention to detail
• Ability to synthesize information from multiple sources
• Strong written, verbal, and visual communication skills
• Creativity and bold leadership

Additional Information:

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.