POSITION SUMMARY:The Greeter performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.
ESSENTIAL FUNCTIONS:- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
- Greets all customers as they enter the store in a friendly and outgoing manner.
- Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
- identifying and evaluating customers' needs,
- making product recommendations based off of this analysis,
- promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
- Checks in all customer's merchandise for return.
- Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
- Secures all firearms brought into the store with trigger locks.
- Remains product knowledgeable.
- Remains aware of all Special events in the store.
- ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:- Minimum Degree Required: High School Diploma or Equivalent
KNOWLEDGE, SKILLS, AND ABILITY: - Excellent organization skills and attention to details.
- Experience in a customer service environment.
- Excellent verbal and written communication skills.
- Adaptability to new processes and procedures.
- Excellent self-motivation and initiative while unsupervised.
- Must be comfortable handling/locking firearms
TRAVEL REQUIREMENTS:PHYSICAL REQUIREMENTS:- Constantly remain in a stationary position, often standing or sitting for prolonged periods
- Constantly communicate with others to exchange information
- Constantly repeat motions that may include the wrists, hands and/or fingers.
- Occasionally work in low or high temperatures
- Occasionally work in outdoor elements such as precipitation and wind.
- Occasionally work in noisy environments
- Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
INDEPENDENT JUDGEMENT:
- Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Full Time Benefits Summary:Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.Reasonable AccommodationsQualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ...@basspro.com.Bass Pro Shops