Shoppers World strives to be the best competitor in the discounted retail chain group. A family owned business since the 1950's, Shoppers World is the place to get great value driven merchandise. It's also a great place to work. If you like a fun, exciting, and rewarding environment, Shoppers Worldis the place for you. Shoppers World has a set of values that every associate is accountable to carry out in our actions and in the decisions we make daily. As a Shoppers World Associate, you will be expected to uphold and demonstrate these values at all times. As a greeter and store security associate you are responsible to deliver outstanding customer service, by being friendly and have a basic understanding of the merchandise we sell. You are also responsible for protecting company assets. The Greeter/Store Security reports to the Store Manager. Responsibilities:
- Maintains a high level of customer service skills
- Greets Customers with a friendly hello upon entering the store
- Distributes text promo card and explains benefits
- Directs customers if required (example, if exchange or return direct customers to register area).
- Thanks the customer
- Adheres to company policies to protect company assets.
- Must be able to execute all security policies and procedures that pertain to your specific store regarding customers entering and exiting.
- Bag check at arrival
- Merchandise alarm retrieval
- Receipt checks
- Knowledgeable on basic company policies and procedures (example: store hours, merchandise location, text promo)
- Needs to be able to answer customer questions, or knows how to find the answer.
- Maintains work space including vestibule area by keeping things neat and organized.
- Can follow directions accordingly. Can multi task efficiently.
- Communicates well with customers, store associates, and management.
- Works well with others.
Dress Code/ Professionalism
- Maintains good personal appearance; follows dress code, maintains good personal hygiene.
- Exhibits good work habits.
- Maintains a positive attitude
- Maintains good attendance/ Demonstrates promptness. Always on time
- Is reliable to compete all work and meet all deadlines
Physical Requirements of the Job
- Must stand for the duration of work shift.
Qualifications for Greeter/ Security Associate Experience: Prior retail/loss prevention experience preferred. The candidate should have at least 2 (+) years' experience. Education Level: High School level or above. Candidate must possess a basic proficiency in English, Math, Reading and Writing.
- Must be reliable and work in a flexible schedule environment (including evenings, weekends, and holidays)
- Can react accordingly under difficult circumstances.
- Detail oriented. Must be able to observe and react to suspected theft situations.
- Solid communication and interpersonal skills.
- Can work in a fast paced team environment.
- Must be multi task oriented.