We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable. With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline and an enthusiastic team focused on connecting our community with their favorite people and places. Sun Country Airlines is seeking a Ground Service Representative (Gulfport) to travel with the aircraft to oversee aircraft servicing, passenger processing, and weight and balance. Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Ground Service Representative you'll enjoy these benefits and more:
- Comprehensive benefit package including dental and vision
- PPO and high deductible health plans
- Health savings accounts (HSA and FSA)
- Dependent Care
- Starting day one free standby and discounted travel privileges for employees, family, & friends
- 401(k) match
- Paid Time Off
- Paid holidays
- Life and AD&D Insurance
- Employee Assistance Program including counseling for employees and their family
- Fitness incentive and Stop Smoking Support
Ground Service Representative (Gulfport) Overview: The primary responsibility of the Ground Service Representative involves traveling with the aircraft to oversee aircraft servicing, passenger processing, and weight and balance. Ground Service Representatives ensure that operations adhere to Sun Country Airlines safety and security standards. Additionally, Ground Service Representative act as liaisons between the airline and customers, maintaining a safe and efficient environment. Responsibilities include but not limited to providing oversight in fueling, ground handling, deicing, passenger service, hazardous materials, exit row seating, part 382, security, and regular station procedures. Essential roles and responsibilities of a Ground Service Representative (Gulfport): Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Manage trip execution
- Ensure ground operations are in accordance with Sun Country Airlines policy/procedures
- Aircraft handling (marshalling, parking, unload/loading, water and lavatory service, pushback) per Aircraft Service Manual
- Passenger Service (check-in, boarding, departures, and arrivals) per Passenger Service Manual
- Monitor fueling per Fueling Service Manual
- Monitor deicing per Ground Deicing/Anti-icing Manual
- Follow security procedures per AOSSP/PCSSP/PAPSP
- Verify current and accessible training records
- Ensure governmental requirements are met
- Monitor minimum crew requirements
- Monitor Carry-on Baggage
- Enforce Exit Row seating
- Load planning
- Facilitate a safe, on-time departure
- Support crew
- Report flight close
The qualifications we are looking for in a Ground Service Representative include:
- Ability to work a flexible schedule
- Ability to communicate effectively with customers, vendors, crew etc.
- Pass all federally mandated drug and criminal history requirements
- Must be able to travel 90% of the time with occasional overnights
- 1 year of airline or similar experience
ADDITIONAL NOTES This position is open in Gulfport, MS. Sun County Airlines respects and values every employee's contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives. It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.#LI-LM1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)