Research Services Undergraduate Assistant - Library (FWS)
: Job Details :

Posting DetailsTo create a Posting, first complete the information on this screen, then click the Next button or select the page in the left hand navigation menu. Proceed through all sections completing all necessary information. To submit the Posting to Human Resources, you must go to the Posting Summary Page by clicking on the Next button until you reach the Posting Summary Page or select Posting Summary Page from the left navigation menu. Once a summary page appears, hover your mouse over the orange Action button for a list of possible approval step options.Posting Details Position Type Federal Work-Study Job Title Research Services Undergraduate Assistant - Library (FWS) Posting Number STPO161 Grade/Level Level 2 - Skilled Student Assistant Hourly Rate for Job Posting 9.50 Anticipated Employment Start Date for Position 08/19/2024 Posting Category Student - FederalPosition details Job Summary Performs tasks of a more complex nature which require some training and semi-independent knowledge of the job. Positions are typically administrative or technical in nature and may involve the application of moderate skills.Essential Duties and Responsibilities Duties and responsibilities will typically involve more work variety, technical competence, and a moderate degree of independent judgment and responsibility for tasks such as drafting correspondence, preparing reports or spreadsheets, and conducting basic research, etc. This position requires a moderate level of contact with internal and external customers. The ability to work as a team member is necessary. Other duties as assigned by the supervisor.Other Duties and Responsibilities Staffs the Research Help Desk as scheduledCommunicates with library staff to maintain current awareness of happenings in the Research Services departmentCommunicates with the public in person by telephone by e-mail, and by IM chatDevelops and maintains an understanding of the Library's online resourcesSearches the library's discovery interface (Alma), LibGuides, and other electronic databases for sources of informationAssists library users in finding information in print and electronic formatsAssists library users in scanning documents, printing and downloading filesRefers library users to other library and campus departments when appropriateTroubleshoots problems with departmental equipment including PC workstations, printers, photocopiers, digital scanner workstations, and microform reader/printersProvides assistance in use of equipmentLogs all interactions with patrons in the systemVerifies scheduled time slots for study rooms and addresses any problems for people who have reserved themDeals professionally with difficult patrons and addresses other problems when necessaryContacts campus security or other appropriate persons in case of an emergencyWorks on special projects as assigned by supervisorMinimum Requirements Must be a current MSU studentMust maintain satisfactory academic progressMust feel comfortable performing tasks that are not routine, but rather are more complex in natureMust have the ability to understand and to follow written and verbal instructionsMust be able to work somewhat independently, utilizing initiative and a moderate level of judgment, analytical and/or decision-making skillsMust be able to operate a variety of office equipment such as copier, telephone, etc.Additional Desirable Qualifications Exceptional communication and people skillsComputer literacyAbility to learn new skills quicklyPhysical RequirementsWorking Conditions The Research Services Undergraduate Assistant staffs the Research Help Desk during specified times, including hours from 10am to 10pm Monday through Thursday and afternoon hours Friday through Sunday.Special Information/Instructions to Applicants