Location: Louisville,KY, USA
POSITION SUMMARY:
The Group Sales Experience Specialist will focus on generating group ticket and hospitality sales through a full menu of inventory for the Spring, September, and Fall Meets at Churchill Downs Racetrack. This includes prospecting businesses, non-profits, social events, clubs, and other organizations in an effort to educate them on our offerings, which include but are not limited to season plans, group outings, hospitality spaces, special events, and suite ticket plans via phone, video calls, and face-to-face appointments. This role will also execute and deliver a first-class sales and service business plan for these various ticket products. This role will also contribute daily to the enhancement of the department, its offerings, processes, and continued innovation.
DUTIES AND RESPONSIBILITES:
EXPECTATIONS:
QUALIFICATION REQUIREMENTS:
To perform this job successfully, candidate must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.
SUPERVISORY RESPONSIBILITIES:
This job does not have any supervisory responsibilities.
EDUCATION AND/OR EXPERIENCE:
Bachelor's degree (B.A.) from a four-year college, or equivalent combination of education and experience is preferred.
LANGUAGE SKILLS:
Ability to communicate effectively (oral & written) with all types of clients, co-workers, and the general public. Ability to communicate effectively under pressure and when working under a deadline.
MATHEMATICAL SKILLS:
Knowledge to apply mathematical operations to such tasks as analyzing costs, return on investment, and analyzing metrics and statistics in comparison to set goals and performance.
REASONING ABILITY:
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret directions and technical diagrams.
PROBLEM SOLVING REQUIREMENTS:
When dealing with prospects and clients, employee must show discretion when making recommendations regarding options and event details for a Churchill Downs Racetrack event.
MACHINE, TOOLS, EQUIPMENT:
Computer, printer, calculator, copy and scanning machine, telephone, software packages, etc.
WORKING CONDITIONS:
This work is performed primarily in a business office setting within a sports and entertainment facility. Events often take place outside of traditional business hours, on weekends, and holidays. Some areas of the facility may be noisy and subject to changing weather conditions. Churchill Downs Racetrack spans 175 acres and more than 1.5 million square feet under roof with additional entertainment facilities not protected from weather conditions.
The ability to move swiftly throughout the facility and stand for long periods of time is necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of the position. As the nature of business demands change so, too, may the essential functions of this position.