Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
Group Sales Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
What's in it for you:
- Competitive Salary
- Paid Time Off
- Medical, Dental and Vision Insurance, 401K
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
Rate of Pay: $74,000-82,000 plus bonus
What you will be doing:
- Handle all aspects of Sales for groups of 8-75 rooms on peak night in assigned market.
- Develop and maintain customer base in all assigned markets.
- Achieve or Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance.
- Attend Sales Meetings, office events, hotel-sponsored functions, and industry functions, including those that may involve overnight travel
- Develop lead sources and rapport with key personnel, Fairmont Global Sales Office sellers and assigned client base.
- Maintain active membership in industry related organizations and associations pertaining to the specific market.
- Support goals, objectives and philosophies of the Brand and the Fairmont Washington DC.
- Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
- Support ALL – Accor Live Limitless loyalty program and ALL Meeting Planner loyalty program through product knowledge and member enrollments;
- Identify and execute key action steps each quarter that will achieve booking goals
- Work directly with the Director of Sales and the Director of Revenue Management to meet and exceed budgeted group room rates
- Actively target and solicit new business within the territory assigned
- Stay familiar with industry trends via appropriate publications/trade memberships if necessary
- Able to think strategically and maximize our group potential over required periods to include use of meeting space for meetings and events. Arrival and departure patterns that fit with the hotel business needs
- Follow up on leads in a timely and professional manner within the respective territory both by telephone and by written correspondence
- Fully qualify each Group business opportunity to understand the full potential of the booking and account
- Develop and maintain close and effective working relationships with all supporting departments
- Coordinate with conventions services on groups involving rooms and banquet revenue; adhering to all Fairmont Brand sales standards by providing accurate, comprehensive turnover reports
- Participation required at Fairmont sales training workshops as applicable and achieving acceptable shop scores per the company standard
- Participate in all assigned Fairmont Brand sales events and trade shows, involves preparation of events, invitation of clients and facilitating of event
- Overnight travel which may include weekends to conduct ongoing sales calls to clients in your territory
Qualifications
Your experience and skills include:
- Previous experience in luxury hospitality sales strongly preferred
- Strong prospecting and contract negotiation skills.
- A passion for guest service and excellence.
- Excellent interpersonal skills.
- Excellent written and verbal communication skills including Microsoft Office, Word and Excel.
- Excellent presentation skills
- Highly organized, results-oriented with the ability to be flexible and work well under pressure.
- Four-year degree from an accredited college or university, preferably hospitality related
Additional Information
Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.