Group Sales Manager
: Job Details :

Join the Luxe Team as a Group Sales Manager!

The Luxe Sunset Boulevard Hotel is a AAA Four Diamond hotel, proudly standing as the only property of its kind in our competitive set and in the prestigious areas of Brentwood and Bel-Air. Our stunning 160-room boutique hotel offers guests distinguished service and timeless luxury, making us a sought-after destination in the heart of Los Angeles.

We are currently seeking a passionate, driven, and ambitious Group Sales Manager to join our exceptional sales team. If you love connecting with people, building meaningful relationships, and driving results, this is the perfect opportunity for you. At Luxe, you'll find more than just a job—you'll discover a place where you can thrive, learn, and grow your career in hospitality.

Located just minutes from UCLA, the Getty Museum, and the Skirball Cultural Center, Luxe Sunset Boulevard Hotel offers easy access to LA's most iconic attractions while providing an oasis of elegance and style. If you're ready to take on exciting challenges, work alongside a dynamic team, and enjoy the rewards of your efforts, this is your moment to make an impact with Luxe.

Department: Sales

Accountable To: Associate Director of Sales & Marketing

Status: Exempt

Rate: $70K - $80K (Employer est.) + Quarterly Bonus

Primary Objective:

In this role, you will be responsible for selling this property, developing and soliciting new accounts to positively impact leisure segments, while maintaining relationships with current accounts. Key focus on consortia, wholesale and entertainment accounts. Travel outside of the office to meet with customers and prospective customers to develop business, make proposals, negotiate contracts, and maintain contacts, conduct site inspections and close deals. Consistently meet with and entertain customers, conduct property tours, participate in tradeshows and industry and community events to promote facilities and services.

Areas of Accountability:

• Meets and exceeds customer and co-workers' expectations.
• Communicates effectively with customers, co-workers, and supervisors.
• Handles difficult situations effectively.
• Works independently, proactively and always with the hotel's best interest in mind.
• Achieves sales and banquet goals by developing and implementing sales strategies.
• Prospects for new potential business with a focus on local market through phone and e-mail solicitation plus in-person appointments, cold calls, site inspections and client entertainment (on-property and off-property).
• Clarifies customer requirements, proactively probes for information and employs creative sales techniques to close business.
• Prepares proposals for clients which outline details of room blocks, function space, food and beverage minimums and coordinates preparation of estimates with other food and beverage departments.
• Receives approval on all pricing from DOS, GM as appropriate before presenting to client.
• Utilizes sales techniques in every aspect of job functions (phone, e-mail, site inspections and other client interactions).
• Negotiates sales of group and banquet bookings while keeping the hotel's best interest in mind.
• Maintains active, updated knowledge of the competitive set including their guestrooms, function space, food and beverage program and any client offers.
• Single point of contact for both our external customers, and our internal customers, to streamline business processes and enhance communications for all parties.
• Responsible for booking groups that require guest rooms with meeting/catering space for companies holding board meetings, retreats, sales meetings, incentive programs and seminars.
• Responsible for booking groups with 10 or more rooms on peak night, with or without function space attached.
• Responsible to grow entertainment/production market (crew rooms, filming on site and photo shoots).
• Responsible to assist with Photo shoot/location agreements alongside DOS.
• Responsible for generating reports as needed by DOS, and/or GM.
• Performs administrative duties to ensure efficient operation of sales special events files.
• Maintains updated and accurate files and documents.
• Processes countersigned agreements, BEO's and other sales documents in accordance with policies set by the DOS, DOSE and/or DORM.
• Proactively seeks relevant missing information directly from client or other departments so that sales files are complete and current.
• Additional responsibilities include answering the main sales office line, executing sales calls, hosting/attending client events & attending tradeshows in collaboration with Sales Team and/or Event Managers.
• Liaison between Sales, Front Office, Reservations, Special Events and Marketing departments.
• Attends work as scheduled and follows hotel's dress and grooming standards.
• At all times, projects a favorable image of Luxe Sunset Boulevard Hotel to the public.

Long-Term Goals:

• Meet budget and exceed individual sales goals on a quarterly and annual basis.
• To become a Director of Sales and oversee a team of managers.
• Integrate more creative opportunities into my career.
• Personal development to enhance my sales efforts and achievements.

Physical Requirements:

• Pushing/Pulling: Average weight 60lbs constantly.
• Lifting/Carrying: Average weight 60lbs constantly.
• Standing/Walking: Constantly.
• Kneeling/Crawling: Occasionally.
• Reaching: Constantly.

Benefits:

• Medical, Dental, Vision and Life Insurance.
• FSA Medical.
• Short Term Disability and Long Term Disability.
• 401(K) Plan.
• Vacation and Sick Leave.
• Employee Dry Cleaning.
• Employee Meal and Parking.

Luxe Hotels is proud to be an Equal Opportunity Employer.

About Luxe Hotels:

The Luxe independent hotel group is a privately held company headquartered in Los Angeles, California. Luxe is an experience built around ideals of timeless hospitality, innovative services, and unexpected solutions. Luxe hotels are like home, only better. At Luxe, we go beyond service and strive to relate to our guests. Everyone entering our hotel brings something new and different – a unique journey and experience. Our job is to recognize and respect that journey in every interaction.