Location: Knoxville,TN, USA
Ministry Brands is looking for a? Growth Product Manager to join our growing team!
Who we are
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement - advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.
Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual's unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.
What You'll Do:
As the Growth Product Manager, you will own the development and execution of growth strategies across our software platforms and modules. Your mission is to drive user acquisition and subscription revenue through the development and continuous optimization of our sales-led and self-serve commerce engines. You will transform data insights into actionable strategies that enhance user engagement and conversion, while fostering a culture of experimentation that promotes rapid learning and iteration across our product portfolio.
We're looking for a self-starter with exceptional problem-solving and data analysis skills. You will identify growth opportunities, translate them into actionable initiatives, and collaborate with cross-functional teams-product, analytics, marketing, and engineering-to execute them independently. Success will be measured by the incremental recurring revenue you generate and the impact you have on our growth objectives.
Key Responsibilities:
Lead a cross functional internal and partner team to implement a best-in-class e-commerce technology stack
Build a deep understanding of our platforms, user journeys, and customer motivations and purchase flows
Analyze user data to uncover opportunities for maximizing conversion rates, upsell/cross-sell, and retention
Prioritize initiatives based on potential revenue impact and secure cross-functional alignment to ensure focus on the highest-impact activities
Collaborate with product teams to define and develop new user experiences that drive conversion and engagement
Own and lead the experimentation and testing roadmap across our platforms to optimize growth strategies
Work with analytics to iterate on insights from data and refine growth strategies based on key learnings
Optimize messaging and the overall user experience on customer-facing interfaces to ensure seamless purchasing and post-purchase experiences
Lead by influence, coordinating across product, marketing, and data teams to achieve quarterly and annual recurring revenue (ARR) growth targets
Report to senior leadership on the success of growth initiatives, financial metrics, and strategic progress
Who You Are:
Bachelor's degree or an equivalent combination of education and experience
4+ years of experience in product management, preferably in SaaS software
Deep understanding of online shopping flows and experience optimizing user experiences to meet revenue goals
A love for data and demonstrated excellence in data-driven problem-solving-you can take high-level, ambiguous problems and translate them into clear, actionable plans
Ability to manage complexity and lead multiple high-impact growth initiatives at once
Self-starter with strong leadership skills, able to drive results through influence across diverse teams
Excellent communication skills with the ability to advocate for growth strategies backed by data and insights
Experience working with teams around the world
Experience with Pendo a big plus
Physical Considerations:
Ability to work in a general office environment
Ability to handle extended periods of computer-based work, including telephone
Ability to work flexible and long hours, as needed, including outside regular business hours and days
Travel Considerations:
Domestic and/or international travel required, estimated up to 5%.
Benefit offerings designed to promote a life of balance!
At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.
Robust healthcare options - Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.
Flexible paid time off - There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!
Paid parental leave - Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.
Mental health support - Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.
Professional development reimbursement - Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.
Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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