Guest Experience Associate - Pearl Harbor Ticketing
: Job Details :

Guest Experience Associate - Pearl Harbor TicketingJob Description

Posted Thursday, September 26, 2024 at 10:00 AM

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Guest Experience Associate - $16.50 Part Time 15-19 Hours Weekly

The Pearl Harbor Historic Sites include: Pearl Harbor National Memorial, Battleship Missouri Memorial, USS Bowfin Submarine Museum & Park and Pearl Harbor Aviation Museum.

Here is your opportunity to work in one of the most visited historical sites in the world.

We have full-time and part-time positions available for Guest Services Associates.

Please apply if the following applies to you:

• Energetic, reliable, punctual, dependable, & trustworthy
• Excellent Customer Service with Aloha
• Flexible and able to adapt to changing routines, priorities, job conditions
• Basic computer skills including word processing, internet and email.
• Able to stand for long periods of time, mostly outdoors

Flexible hours, day shifts between 6:30-5:30pm daily

The successful candidate is outgoing and friendly, able to communicate effectively with team members and enjoys engaging with our guests.

If you wish to work in a historically rich environment and would like to join our team, please apply today! Include job history and prior employer contact information along with your schedule availability. As our locations are on an active military base, you will need to successfully pass a background check for employment.

Please submit a resume with your availability.

Position Title: Guest Experience Associate

Reports to: Guest Services Manager and Assistant Guest Services Manager.

Responsibilities

• Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
• Day-to-day functions of admissions and membership windows.
• Drive ticket packages and membership growth through daily goals.
• Maintain compliance with cash-handling procedures.
• Perform their duties to the best of their abilities and promote an overall best guest experience.
• Perform other tasks deemed necessary.
• Maintain a clean, safe, and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.

Requirements

• Goal-oriented and flexible to meet the needs of the operation. Demonstrates desire to help the team succeed.
• Driven by cultural attractions and the environment they support.
• People-person that is guest service oriented.
• Comfortable in a sales role, meeting goals and supporting a driven & informed experience.
• Individual who brings excitement and opportunity to engage with the team and guests.
• Cashier and cash handling experience a plus.
• Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

Previous Experience

None Required

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments).

Compensation and Benefits

Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.

• Employee Assistance Program
• Get Paid Early
• Tuition Discount through Partnership College
• Meal Plan & employee Discounts

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

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