Guest Experience Specialist -MGM National Harbor
: Job Details :

The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB:As a Guest Experience Specialist, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us. THE STARTING RATE:$23.00 hourly. THE DAY-TO-DAY:Manage Guest Experience Program: Help run an internal program that evaluates customer service. This includes creating reports, analyzing data, and offering suggestions to improve service quality. Youll also work with corporate teams and property staff to address any service-relat...Guest Experience, Specialist, Guest, Experience, Evaluation, Hotel, Business Services, Program