Guest & Member Care Specialist - Work from Home or In the Omaha Office - Full Time
: Job Details :

This position is responsible for providing support for both internal and external customers with the Select Guest program, service concerns, and operational issues received by the department from Omni Hotels & Resorts Guests, reservation agents, property staff, and the corporate office. Individual will work towards resolving problems, answering inquiries, maintain customer data, provide complete documentation as need, and providing instructions or information to satisfy the needs of the guests and hotels. Specialists will ensure complete guest satisfaction by handling requests in a courteous, timely, professional, and efficient manner. This position will utilizing department standard processes and adhering to Moments of Service guidelines. Benefits Include:Work from home or in the Omaha office $17.75 hourly wage. Medical, Dental and Vision Insurance!401 K! Full-Time position Paid Training! Employee Discounts at Omni properties and much more! Schedule:Saturday - Wednesday from 10:30 AM ...Specialist, Office, Member Care, Guest, Home, Omni, Retail