Location: Fort Wayne,IN, USA
**Guest Room Attendant**
**Job Description**
Summary: Also Known As: Hotel Housekeeper, Housekeeping, Room Cleaner, Housekeeping Job, Hotel Maid
* Wanted: People who love to clean and thrive off of making someones space more organized and welcoming
Responsibilities
* Youll have an important role in making sure bathrooms are clean, sanitary, and sparkling. Youll strip dirty linen and trash, make beds, dust, vacuum, and restock rooms.
* You may go home tired, but you'll be satisfied that youve made a lasting impact on guests and the hotel.
* Youll be responsible for restocking and prepping your supplies so that you can be your most-efficient self, day in & day out. And we will work hard to make sure you have the linen and supplies to do your job.
* You may dread the days you have to clean up after a party or a really messy guest. But youll inspect the room when youre done and leave feeling accomplished, especially when you get a shout out in a guest review.
* You can enjoy benefits starting your first day on the job! This includes medical AND dental insurance, tuition reimbursement, DailyPay, hotel discounts, PTO, and so much more!
Other Information ADDITIONAL JOB RESPONSIBILITIES
* Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand basics. Understand the WL Way.
* Clean rooms following White Lodging Guest Room Attendant guidelines and certification training while maintaining established productivity standards.
* Follow proper Guestroom Entry Procedures per SOP. Before entering a guestroom, knock on the door three times and call Housekeeping.
* Inspect room for maintenance needs and report deficiencies/complete work orders if needed. This includes fixtures, televisions, radios, heating/cooling equipment, refrigerator, etc.
* Clean, organize and restock housekeeping cart/backpack following White Lodging and hotel brand standards.
* Practice safety standards at all times and keep the property safe for guests and fellow associates. Use wet floor signs as required.
* Follow proper use of approved chemicals and accurately label chemical containers. Always use gloves when handling chemicals.
* Ensure security and confidentiality of all guest and hotel information and material.
* Maintain a clean and orderly work area in accordance with hotel standards. Complete daily/weekly cleaning schedule.
* Attend work on time as scheduled and adhere to attendance policy.
* Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints.
* Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants).
* Adhere to all work rules, procedures and policies established by the company. This includes, but is not limited to those contained in the Associate Orientation Handbook.
* Be available to work weekends and holidays as necessary.
EDUCATION/EXPERIENCE
* None required
WORKING CONDITIONS
* Lift, carry or otherwise move up to 10 lbs. regularly.
* Lift, carry or otherwise move up to 50 lbs. occasionally with assistance.
* Follow proper moving and lifting procedures identified in Departmental Orientation Handbook.
* Regularly required to stand; sit; walk; reach; use hands to finger, handle or feel; talk and hear.
FULL TIME BENEFIT OVERVIEW
* Medical, Dental, and Vision
* Life Insurance
* Employee Assistance Program (EAP)
* 401(k)
* Vacation and Paid Time Off (PTO)
* Tuition Reimbursement
* Complimentary and Discounted Rooms
Location Code: 3516
**Application Instructions**
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
*X***Share This Page**
**Guest Room Attendant**
Share link. Copy this URL: **Email Direct**
Your email has been sent!
|
**Posted**: 2/15/2022
**Job Reference #**: 3516101H1309