Job Description:
We are looking to add a Guest Service Associate (GSA) to our family. Our GSA will be responsible for driving top-notch guest experience while facilitating the completion of all store level tasks.
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
For over 75 years, Global Partners has been delivering the energy, products, and services that make life better with its nearly 1600 locations! This longevity and success begins and ends with people. We create career paths and provide development programs for all roles in the organization.
The Types of “Energy” You Bring
- You work from your heart, genuinely love to take care of guests, and demonstrate pride in your work.
- You display a guest come first mentality and showcase your exceptional guest service skills.
- You have excellent verbal communication and the ability to convey information clearly and effectively.
- You have superior relationship building skills and can establish a connection with guests.
- You are trustworthy, responsible, efficient, and organized.
- You can handle a variety of tasks simultaneously.
“Gauges” of Responsibility
- Greet guests and provide an enjoyable shopping experience for everyone.
- Adhere to the execution of established safety, security, quality, and store operations policies, procedures, and practices.
- Operate the point of sale pursuant to corporate standards; maintain proper cash, lottery, and tobacco levels.
- Complete all store housekeeping functions.
- Replenish products and supplies ensuring in-stock conditions at all times.
- Communicate with store management regarding guest requests and vendor-related concerns.
- Check in external and internal vendors per established guidelines.
- Conduct gas tank inventory and merchandising projects assigned by management.
- Complete other tasks as assigned by management.
QUALIFICATIONS:
- Must be available to work flexible hours that may include days, nights, weekends, and/or holidays.
- Ability to perform basic computer functions.
- Must have reliable transportation.
- Ability to work in intermittent temperatures.
- Ability to climb ladders & stairs, reach, bend, twist, stoop, kneel, crouch, and lift/carry up to 25 lbs.
- Ability to freely access all areas of the store.
- Perform duties of the job in a timely manner.
- You have the ability to count, read, and write accurately to complete required paperwork.
EDUCATION
- High School Diploma or equivalent.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow. We embrace the diversity of all applicants and do not discriminate against any basis prohibited by law.
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