Job DescriptionJob DescriptionJob Summary:Warm friendly immediate greet to guests at door. Is also able to effectively process all transactions through the POS system quickly and accurately. Job Responsibilities: Primary duties and responsibilities include, but are not limited to, the following:
- Ability to communicate effectively with customers in order to provide the best customer service.
- Ability to work as a team member.
- Perform opening checklist duties.
- Process guests' transactions through POS system
- Assist with unit housekeeping.
- Make sure guests are greeted in a timely manner with a warm smile and proper words.
- Walk at pace of guest making eye contact and conversation.
- Listen for phone and answer using correct words. Always address guests in a positive manner.
- Sweep and clean front desk area regularly.
- Menus clean and organized in proper place. Make regular menu runs.
- Fill to go and merchandise orders if applicable following brand procedural checklists.
- Interact with guests in and as they leave restaurant in a warm, caring manner.
- Follow closing checklist and be checked out by manager before leaving.Skills and Competencies:
- Excellent communication skills.
- Basic mathematical skills.
- Basic reading and writing skills.
- Basic computer skills.
- Ability to use a point of sale system by ringing items in, taking payment and making change.
- Organizational skills.
- Multi-task oriented.
- Knowledge of workplace safety procedures.
- State food handler's or alcohol compliance cards.
- Must be able to work any shift (various hours-days off) and overtime as business dictates.
- Must be able to work weekends, evenings, and holidays
- Must be able to freely access all areas of the store, including selling floor, stock area and register area.
- Must be able to lift, carry, push, pull and/or handle merchandise throughout the store weighing up to 35 lbs.
- Must be able to remain stationary, walk and/or stand for entire shift.
- Must be able to bend, kneel, climb, reach, and grasp.
- Frequent washing of hands following Health Department Guidelines.
- Must be able to operate and use all equipment necessary to safely perform all duties.