Guest Service Auditor
: Job Details :

We are looking for a Night Auditor to join our team! Our ideal candidates have a flair for communicationand the ability to problem solve. This is an over-night position, hours are 11 PM to 7 AM! MUST BE AVAILABLE TO WORK WEEKENDS!Responsibilities include:•Running the night audit and resetting the operating system for next days business•Sending out daily financial reports to above property and corporate team•Greeting guests both in person and over the phone•Coordinating guest check-in/check-out and assisting guests with making reservations•Answering guest questions and assisting guests with any problems they may experience•Monitoring daily reservations and ensuring assigned rooms are prepared prior to check-in•Handling financial transactions (both cash and credit)•Promptly assisting with guest requests•Actively listening to and resolving guest complaints•Ensuring cleanliness of the property and performing light cleaning duties if needed•Other duties as assigned by general managerRequirements:High school diploma or equivalent preferredAbility to walk and bend frequently throughout shiftDetail orientedProfessional attitudeReliable transportationAbility to work independently