GUEST SERVICE REP
: Job Details :

Our successful Guest Service Reps promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed. Keys to Success in this Role:At least 18 years of age. Responsible for generating a positive and friendly atmosphere with all guests by assisting guests when called upon and generally creating a relationship of goodwill. Adhere to established company and departmental procedures, guidelines, and policies. Maintain established company and departmental hygiene and appearance standards through well groomed, neat, and professional manner. Working knowledge of computer Checks guests ratings through player rating system. Knowledgeable of all activities and amenities of Saratoga Casino Hotel. Interfaces daily with personnel fro...Guest Service, Hotel