Guest Service Representative
: Job Details :

Are you looking for an exciting opportunity to work in the hospitality industry? If so, then look no further! We are currently seeking a dedicated and enthusiastic individual to join our team as a full-time Guest Service Representative at Staybridge Suites Mayo Clinic area in Rochester, MN. While working in a guest services liaison role, you have the unique opportunity to make a positive impact on our guests' experiences and ensure their satisfaction throughout their stay. You are the face of our hotel, providing exceptional customer service and ensuring that each guest feels welcomed and valued. Join our team and take the first step towards a fulfilling career in the hospitality industry! WHY YOU SHOULD JOIN US We believe in recognizing and valuing our employees' contributions, and this is reflected in our compensation. In addition to the rewarding experiences you'll encounter, we offer a competitive pay, depending on your experience. You can also enjoy fantastic benefits such as health insurance, 401(k), and vacation time. ALL ABOUT STAYBRIDGE SUITES MAYO CLINIC AREA We are proud to offer our hotel guests an inviting home away from home. Our suites offer an upscale residential style with contemporary charm. We love to spoil our guests with great amenities and amazing staff! Located right across the street from St. Mary's Hospital, we're just a short stroll away from restaurants, bars, coffee shops, and a fresh market. Our amazing team members take hospitality to the next level. They are bright, friendly, and passionate about serving our guests. In order to hire and retain the best, we offer competitive compensation, generous benefits, and a family-oriented work environment! ARE YOU THE LIAISON OUR HOTEL STAFF NEEDS? Ask yourself: Do you enjoy interacting with a diverse group of people each day? Can you manage your time effectively? If you answered yes to these questions and can meet the following requirements, we need you as our Guest Service Representative!

• Fantastic verbal and written communication skills
• Capable of having some exposure to cleaning chemicals
• Prolonged periods of standing and/or walking
• Positive attitude and exceptional customer service skills
• Computer skills are a plus

WHAT VITAL ASSISTANCE DO YOU PROVIDE? As a Guest Service Representative, your day revolves around welcoming guests with a warm smile, efficiently managing check-ins and check-outs, and assisting with various tasks to ensure a seamless experience. You play a pivotal role in auditing guest accounts, occasionally handling laundry or the hotel shuttle, and maintaining a clean front desk area. Upholding hospitality standards and staying updated with brand-specific requirements is essential. Your adaptability and commitment to exceptional service define your role. You thrive in this customer service role while providing outstanding guest experiences. ADVANCE YOUR CAREER TODAY! If you're ready to take on this exciting challenge, don't hesitate to apply! The initial application process should take you less than 3 minutes to complete. We can't wait to hear from you!