Guest Services' Agent - Grande Shores Resort
: Job Details :

Guest Services' Agent / Front Desk - Grande Shores Resort Job Description - You will welcome all guests upon their arrival with a smiling face and friendlyattitude. The front desk is often the first point of contact for guests; givingthe agent responsibility of a first impression. Some of the daily dutiesinclude, but not limited to; checking in and out, issuing room keys/cards,keeping records of guest accounts, processing payments, and making edits toguests reservations. Job responsibilities - - Check guests inand out of resort - Issue guest keysappropriately - Communicate withother departments to meet guest requests - Accommodateguest's scheduled stay as needed - Follow allcompany safety and security policies and procedures; report any maintenanceproblems/safety hazards - Welcome andacknowledge all guests according to company standards; anticipate and addressguests' service needs - Resolve guest concern;assist in all inquiries relating to hotel amenities and services Guest Services' Agent Requirements- - Available to worka flexible schedule including evenings, weekends, and holidays - Previousexperience is preferred but not required - Strongverbal and written communication skills as well as positive body language Qualifying teammembers may enjoy the following benefits - - Medical insurance - Vision, Dental, Disability, Life, and Accident insurance - Paid Vacation - Bereavement leave - 401K Plan Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guest that exceed expectations.