Location: Land O Lakes,FL, USA
**Join the team that is revolutionizing health care BayCare Health System**
Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy thats built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
**Title:** Guest Services Ambassador
**Facility:** Land O'Lakes Health Hub
**Responsibilities for the Guest Service Ambassador include:**
+ Function as the guests' liaison to all assigned services.
+ Hospitality-focused and critical to ensuring that each patient, client, patron or visitor is able to enjoy a positive experience and have their personal needs met while taking advantage of the variety of health-related and retail services offered by the facility
+ Act as an advocate for the patient and must communicate effectively with patients, visitors, health system leaders, staff, medical office personnel and referring physicians
+ Will need to address & resolve issues, recognizing those requiring escalation to facility leaders and/or manager
+ May or may not require performing all job specific functions listed within this description
+ Must possess advanced computer skills and is proficient in all of the following modalities/computer applications as appropriate: reception, registration, scheduling, financial counseling, insurance verification, waiting room management, and document management.
+ Must be proficient within 6 months of hire in waiting room management system and registration and scheduling of one service-line
**BayCare offers a competitive total reward package including:**
+ Benefits (Medical, Dental, Vision)
+ Paid Time Off
+ Tuition Assistance
+ 401K Match and additional yearly contribution
+ Annual performance appraisals and team award bonus
+ Family resources and wellness opportunities
+ Community perks and discounts
**Minimum Qualifications:**
**Certifications and Licensures**
+ None Required
**Education**
+ High School or Equivalent
+ Associate's Preferred
**Experience**
+ 1 year customer service or hospitality
**Location:** **Land O'Lakes, FL**
**Status:** **Full Time**
**Shift Hours:** **Variable**
**Weekend Work:** **Occasional**
Equal Opportunity Employer Veterans/Disabled
**Position** Guest Services Ambassador
**Location** Land O Lakes | Support Services | Full Time
**Req ID** null