Alliance Redwoods is a year-round Christian Camp and Conference Center nestled in the heart of the California Redwoods, which provides a magnificent 115-acre outdoor classroom for students to learn and grow, and serves over 55,000 visitors per year. Our mission is to provide Service as Tall as our Trees , and we are seeking a Guest Services Associate who can do just that. This role is responsible for greeting and assisting guests, requires a passion for customer service and a commitment to providing exceptional hospitality. This is a part-time 20 hour per week position, which includes weekends.Essential DutiesFulfill consistent shifts at the Front Office:
- Greet and assist guests in the front office
- Answer phones and direct calls
- Open and/or close the office
- Communicate via radio to other departments
- Run gift store register, restock gift store, brew coffee
- Provide First Aid care to guests (First Aid/CPR/AED certification provided upon hire)
- May be required to respond to guest injuries, facilitate 911 calls and report incidents
- Clean and maintain orderly office environment
- Other office duties and projects as assigned
- Serve in other departments as needed
Skills, Knowledge and Abilities
- Excellent communication skills, emphasis in the details
- Able to multi-task and handle frequent interruptions
- Able to perform under pressure, specifically in emergency situations
- Team player, willing to float departments based on needs of guests
Requirements
- Must be in harmony with ARCG statement of faith and code of conduct
- Must pass background check
- Must have valid driver's license
- High school graduate or equivalent
- Competent in Microsoft Office Suite, Google Docs, and ability to learn Cample
- Must be able to lift a minimum of 50 lbs.
- Must be able to stand for extended periods of time
Job Type: Part-time, 20 hours per week; weekend hours are required.Compensation: $17-18.50 per hour, depending on experience.