Job DescriptionJob Description
We are seeking a Guest Services to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
- Register and assign lanes to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from guests
- Keep records of occupied lanes and guests
- Communicate pertinent guest information to designated departments
​Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills