Location: all cities,AK, USA
Are you a natural problem-solver with excellent communication skills? Do you thrive in a fast-paced remote work environment? We are seeking a highly motivated and passionate individual to join our team as a Remote Guest Services Representative.As a Remote Guest Services Representative, you will be responsible for providing top-notch customer service to our guests via phone, email, and chat. Your main goal will be to ensure that all guests have a positive experience and receive prompt and effective assistance with any inquiries or issues.Key responsibilities: Communicate with guests in a professional and friendly mannerHandle incoming calls, emails, and live chat inquiriesAssist guests with booking information, reservations, and general questionsResolve guest concerns and issues in a timely and efficient mannerCollaborate with other departments to ensure guest satisfactionRequirements: Proven customer service experienceExcellent verbal and written communication skillsAbility to multi-task and prioritize in a fast-paced environmentProficiency in using remote communication toolsStrong problem-solving and decision-making abilitiesFlexibility to work various shifts, including weekends and holidaysIf you are passionate about delivering exceptional service and enjoy working remotely, we would love to hear from you. Join our team and help us create unforgettable experiences for our guests!#J-18808-Ljbffr