JOB DESCRIPTIONLove the land, the ocean and the people of Kohanaiki. E m?lama I ko uka, ko kai, a me ko Kohanaiki no ka pono I k?kou .Position Title:Hale Club AttendantReports to:Executive HousekeeperJob Summary:To provide the highest level of hospitality for our membersJob Responsibilities and Standards:The following description of job responsibilities and standards are intended to reflect the essential functions of the position. This outline does not detail every aspect of the position and there may be other responsibilities and duties as assigned.Job Specifics:
- Conduct daily service that includes changing of beddings, replenishing of terry, replacement of bath amenities and toiletries etc.
- Sanitize and remove dirty linens from Hales for contract cleaners
- On occasion clean checkout Hale
- Must be able to lift up to 45 pounds
- Provide adequate supplies for contract cleaners
- Be able to operate basic equipment to deep clean.
- Perform window cleaning on occasion
- Able to stand for long periods of time
- Able to bend, twist and reach on occasion
- Must be motivated and able to work on own on occasion
- Complete all other task assigned by your supervisor
Qualifications:
- High School Diploma or equivalent required.
- Valid U.S. Driver's License.
- Knowledge of cleaning methods and cleaning equipment
Safety:
- Demonstrates adherence to the club's safe practice procedures and makes recommendations to improve safety. Reports any unsafe work practice to supervisor.
- Consistently utilizes proper body mechanics in performance of responsibilities, as evidenced by supervisor's observation and no injury to self or others due to improper work habits.
- Follows proper reporting procedures when injured at work. Is aware of the location of material safety data sheets and refers to them when necessary.
Physical and Mental Requirements of the Job:
- Excellent communication skills
- Able to stand on your feet for extended periods of time
- Able to work under pressure
- Must be able to lift at least 40 pounds
Customer Service Responsibility:
- Ensures that the club's customer service standards are maintained at an exceptional level.
- Presents self in a professional manner including appearance, identification, and general communication and conduct at all times.
- Makes a positive contribution to the work environment through presentation of positive attitude, demonstration of cooperation and teamwork, and constructive approach to daily events.
- Listens effectively, responds to guests' requests in a friendly can do manner.
Dependability:
- Attendance: Adheres to established schedule of work hours. Follows established procedures for early notification to supervisor when unable to report to work. Call a manager 30 minutes before shift starts to avoid an improper call in.
- Punctuality: Arrives to work at scheduled times and works until authorized to leave.
- Attends all mandatory education/in-service programs and demonstrates understanding of responsibilities through appropriate actions.
- Demonstrates effective communication by utilizing positive verbal and non-verbal skills in all interactions.
- Must be able to work a flexible schedule and extra hours when needed.
Safety:
- Demonstrates adherence to the club's safe practice procedures and makes recommendations to improve safety. Reports any unsafe work practice to supervisor.
- Consistently utilizes proper body mechanics in performance of responsibilities, as evidenced by supervisor's observation and no injury to self or others due to improper work habits.
- Follows proper reporting procedures when injured at work. Is aware of the location of material safety data sheets and refers to them when necessary.
Other Duties:
- Assist with any special project as assigned by management.