Handyman
: Job Details :

Mr. Handyman is known for exceptional service, quality work,and our Done Right Promise. We stand behind this commitment because we onlyhire the best and work hard to take care of all our team members.Are you ready to join a team that answers all customer callsfor you, fills your schedule, and provides you with your own van? We're lookingfor highly-skilled craftsman who can do it all while taking excellent care ofour customers. Why You'll Want to Join Our Team Here are just a few of the benefits you'll receive whenjoining the Mr. Handyman team.Company-supplied van with gas cardA back office that takes care of filling your schedule, soyou don't have toAn office team that answers all calls and helps you takecare of the customersFlexibility with hours so you can take care of life'simportant eventsYour own iPad and technology support for using ourstate-of-the-art internal system, ServiceTitanAnd so much more Your Responsibilities as a Handyman Professional Completing Maintenance & Repairs - You'll becompleting small to medium maintenance and repairs for home and commercialprojects.The project length can range from two hours to twodays.Making Recommendations and Managing Expectations withCustomers - You'll communicate with customers to help them understandwhat they need to have done and manage expectations about the scope of work andcosts.Create Life-Long Customers - Deliver a greatexperience that wows life-long repeat customers.You will follow the Mr.Handyman Way - a repeatable process that makes it easy to wow the customerevery time. How We'll Measure Performance Here are some of the ways that we'll measure yourperformance in the role.Customer Satisfaction (NPS) - For every job, you willencourage customers to complete a survey for them to rate their satisfactionwith the service.You'll need both a high response rate and highsatisfaction rate.Revenue Target - Our office gets you in the door andit's your job to stay there and find additional ways to be of service to thecustomer.Effective Billing Rate - It's your responsibility toinvoice appropriately, source any needed materials, and collect payment fromthe customer.Recall Percentage - We guarantee all our work for oneyear.The work needs to be done correctly, the first time. To Succeed in this Role You'll need to self-manage as you'll be alone often.You'll need to speak with customers and provide excellentcustomer service while asking for reviews and collecting payments.You'll need to have the necessary tools, including theability to use technology.You'll need to document the job while following our process,the Mr. Handyman Way.You'll need to wear proper PPE as well as booties to protectour customer's home. Job Requirements These are the minimum requirements to be considered for thisposition.Live within the areaHave 8+ years' experience as a paid handymanOwn your own toolsBe insurable for driving our vehicleComplete a background and driving record checkAble to lift 50 pounds independentlyAble to safely work at heights and work overheard forextended periods of timeProfessional appearance and maintenance of company-providedvehicleAs an experienced Handyman, you have strong proficiency inat least three (3) of the following:Carpentry workBathroom improvementsKitchen improvementsPainting, both inside and outDrywall work, minor and major repairsGeneral plumbing and electrical, where allowed by lawFloor installation and refurbishingFamiliar with building codes Benefits & Pay The pay range for this position is $30.00 to $40.00 and isdependent on your experience as a professional handyman as well as yourexperience with other home repair and maintenance projects such as carpentry,electrical, plumbing, and drywall.Should you meet the requirements for the position, oursystem will schedule you for an interview immediately.Youare applying to work for a franchise owner of Mr. Handyman, not Mr. HandymanSPV LLC or any of its affiliates. If hired, the franchise owner will be youronly employer. Franchise owners are independent business owners who are solelyresponsible for their own wage and benefit programs that can vary amongfranchise owners. This job description is meant to describe the general natureand level of work being performed.