Our client, one of the world's leading suppliers of fuel dispensers, payment terminals, forecourt control devices, point-of-sale and other measurement and control solutions to the retail and commercial fueling industry is seeking a Project Manager whose primary role is to manage, execute and coordinate cross-departmental projects for new product introductions. Our clients' products and applications are hardware, software or integrated hardware and software offerings, therefore experience with new product launch for hardware platforms as well as software integration are preferred. This role is expected to manage the project by ensuring cross-functional teams are delivering on commitments within the accepted timelines and to effectively communicate project status to the organization. This role will coordinate multiple projects simultaneously and work with other Project Managers and Program Managers and internal stakeholders to ensure alignment.
Team:
- Report into Director of Program Management: 5 people total (2 senior program managers, 3 program managers)
- Independently manage programs with a strong focus on risk management and cross-functional communication.
- Actively engaged across functional areas to address supplier, operational, and design challenges, ensuring program requirements are met.
- Primary focus on hardware waterfall, General Agile experience on software side.
- Role Level: Individual contributor with the potential for progression to program or senior management, and eventually, people leadership roles.
Must Haves :
- 3-5 years, ideally in refined fuel, oil and gas, or other engineering product sectors for hardware program or project management.
- Bachelor's degree in engineering, manufacturing, or another technical field.
- Experience with waterfall hardware implementation, ranging from mechanical components, new equipment design through some software.
- General Agile experience on software side.
Plusses:
- PMP certification preferred
- Experience managing new product/technology introductions, including supply chain readiness, is strongly preferred
- Software program management and/or software/hardware integration experience is a plus
- Able to manage waterfall and hybrid project delivery methods
- Experience in the retail petroleum industry is a plus
- Experience with cloud IoT and management of implementations involving customers, partners and service providers is a plus
Responsibilities:
Stakeholder Engagement
- Partner closely with Product Management, Engineering, Sales, Service and other cross functional extended team leads to translate the product vision and strategy into a project plan within the overall NPD framework.
- Ensure that key program stakeholders are fully engaged in and aligned with the program deliverables, progress and emerging risks.
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Project Management & Control
- Execute DFS' New Product Development processes, including but not limited to project gate transitions and change management processes.
- Drive process discipline and accountability throughout the planning, execution, monitoring, and successful completion of projects.
- Develop and maintain project plans and status reports, manage project resources, engage cross-functional teams to provide quality analyses, coordinate beta plans, track and report defects and defect resolution, complete final documentation, training, and coordinate product launch plans.
- Prepare and manage project budgets and facilitate and communicate periodic cost analyses.
Business Acumen
- Understand the business imperative of the projects being led to effectively drive program delivery.
- Clearly communicate all project-level financial commitments to core team members and stakeholders.
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Technical Acumen
- General knowledge of Hardware and/or Software development. Understand the technology concepts used on projects in enough depth to challenge assumptions, estimates, approaches, and risks. Possess general understanding of technical design, implementation, and quality assurance.
Change Management
- Strong change management skills creating clarity of vision, unifying teams and resources and dealing with conflict and resistance
- Flexible during times of change. Adjust to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
- Elicit cooperation from a wide variety of sources, across the hierarchy, peers, and other functional teams. Engage the team to drive creative solutions when challenges arise.
- Ability to defuse tension among project team and facilitate constructive discussion to reach resolutions.
Communication
- Manage the expectations of all stakeholders through transparent and proactive communications. Develop strategies to ensure status, accomplishments, issues, and risks are communicated clearly. Facilitate effective and efficient forward-looking team meetings.
Risk Management
- Identify and quantify project risks and initiate risk management plans to address such risks.
Essential Functions
- Ability to demonstrate flexibility and manage multiple complex projects simultaneously
- Excellent written and oral communication skills; comfortable facilitating and presenting to groups
- Ability and desire to work in a fast-paced team environment
Ability to perform the essential functions is a requirement of the job. Reasonable accommodations may be used to meet these requirements